Legal Intake Specialist - Class Action Firm

Lawyers for Justice, PC; California; On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Lawyers for Justice, PC in Los Angeles, CA seeks a highly-qualified intake specialist to join its expanding wage-and-hour class action team. The Intake Specialist will generate new business and turn leads into clients, coordinating with several departments.

The ideal candidate will have strong communication, empathy, and organizational skills, with a Bachelor's degree preferred. Salesforce/Litify experience is a plus and the role is in-person in a busy, collaborative environment.

Qualifications

• Bachelor's degree preferred; knowledge of Personal Injury, Employment Law or Workers’ Compensation is a plus.
• Strong written and verbal communication skills are required.
• Experience with customer intake or lead qualification is beneficial.

Responsibilities

• Answer inbound and make outbound calls with high level of courtesy and professionalism.
• Perform unbiased screening of potential clients during intake.
• Assess viability of calls and document outcomes during the intake process.
• Obtain evidence from clients at initial interview (photos, documents).
• Assist in locating missing or unreachable clients as needed.
• Other duties as assigned by Intake Manager or Management.

Skills

Clear communication

Interpersonal skills

Compassion and professionalism

Time management

Attention to detail

Team player

Multitasking

Microsoft Office

Education

Bachelor's degree (Preferred)

Tools

Salesforce/Litify

Job description

Lawyers for Justice, PC in Los Angeles, CA seeks a highly-qualified intake specialist to join its expanding wage-and-hour class action team. The Intake Specialist will generate new business and turn leads into clients, coordinating with several departments.

The ideal candidate will have strong communication, empathy, and organizational skills, with a Bachelor's degree preferred. Salesforce/Litify experience is a plus and the role is in-person in a busy, collaborative environment.