Legal Intake Specialist | Client Advocate & Conversions

Remote Jobs; Louisville (KY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

FSA

HSA with employer contributions

Employer-paid Life & AD&D

Job summary

Isaacs & Isaacs is seeking a motivated Intake Specialist to be the first point of contact for potential clients. The role focuses on evaluating new cases, building trust, and guiding individuals through the intake process in a fast-paced, goal-driven environment.

Responsibilities include client intake, case evaluation, and converting qualified leads into signed clients. The candidate should have 2+ years in sales or customer service, strong communication, and the ability to multi-task while

Qualifications

• 2+ years of experience in sales, call center, or customer service.
• Strong communication skills (verbal and written).
• Ability to multi-task, type quickly (40+ WPM), and stay organized.

Responsibilities

• Respond to incoming calls and inquiries from prospective clients.
• Gather and document case details accurately and efficiently.
• Evaluate potential cases and determine fit and viability.
• Guide prospective clients through the sign-up process and convert leads.
• Maintain relationships with clients and internal teams, ensuring timely follow-up.

Skills

Sales experience

Communication skills

Typing 40 WPM

Organized

Education

High School Diploma or GED

Job description

Isaacs & Isaacs is seeking a motivated Intake Specialist to be the first point of contact for potential clients. The role focuses on evaluating new cases, building trust, and guiding individuals through the intake process in a fast-paced, goal-driven environment.

Responsibilities include client intake, case evaluation, and converting qualified leads into signed clients. The candidate should have 2+ years in sales or customer service, strong communication, and the ability to multi-task while