Legal Intake Advisor (Fast Growing Start Up) - United States

Sprintlaw (UK) Ltd; New York (NY); Remote; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health insurance

WFH allowance

Co-working membership

Other perks

Job summary

Sprintlaw (UK) Ltd is starting its US expansion and seeking a Legal Intake Advisor to convert inbound inquiries from US startups into clients. You’ll join as the first US-based hire, collaborating with the Director of International Markets and the US sales/ops teams.

You will handle high-volume conversations, explain our fixed-fee, technology-enabled model, and help shape the early US sales strategy and customer journey as the business grows.

Qualifications

• This is a customer-facing role with a high volume of conversations with founders, business owners and our legal team.
• Excellent communication and relationship-building skills are essential.
• Experience in selling and coordinating with cross-functional teams is a plus.

Responsibilities

• Respond to new customer enquiries by phone, email, and text.
• Speak with founders and business owners to understand needs and scope appropriate services.
• Explain Sprintlaw’s model and why it’s different from traditional legal services.
• Prepare accurate briefs for the US legal team and follow up with prospects.
• Build strong relationships and convert enquiries into paying clients.
• Help refine the US customer journey and contribute to growth initiatives.

Skills

Sales

Commercial instincts

Communication

CRM experience

Autonomy

Tools

CRM systems

Job description

Legal Intake Advisor (Fast Growing Start Up) - United States

About Sprintlaw (UK) Ltd

Sprintlaw is a fast-growing legal services company on a mission to change the way legal services are delivered to startups and small businesses.

After massive success in Australia and the UK, we’re now going stateside, and we’re looking for our first US-based hire to help us build Sprintlaw in the United States.

We’ve built our business around making legal services simpler, more accessible and more affordable. Rather than the traditional law firm model, we use technology, fixed-fee pricing and streamlined processes to give small businesses a much better legal experience.

Our growth has been recognised internationally, including being named Alternative Legal Service Provider of the Year at the 2024 British Legal Awards and Innovator of the Year at the 2024 British Legal Technology Awards .

You can find out more about Sprintlaw here: https://www.youtube.com/watch?v=OwiFeoTEPkw

Our clients range from early-stage founders and local businesses through to fast-growing technology companies. We help them with the legal work businesses regularly need, including company formation, commercial contracts, intellectual property, employment, fundraising, privacy and online terms.

We run Sprintlaw more like a technology startup than a traditional law firm, with customer experience, creativity, experimentation and lean thinking at the core of how we operate.

The Opportunity

This isn’t just another sales role.

You’ll be Sprintlaw’s first hire on the ground in the United States, joining us at the beginning of our US expansion and helping establish how we sell, grow and operate in the market.

You’ll work closely with our Director of International Markets, alongside our international sales, operations and legal teams.

Initially, your focus will be converting inbound enquiries from US startups and small businesses into clients. As we grow, there will be plenty of opportunities to get involved in developing our US sales strategy, improving our processes, building partnerships and helping shape the broader US operation.

For someone entrepreneurial who wants to join an international business at an early stage of its US expansion, there is significant room to make the role your own.

What You’ll Be Doing

Your core responsibilities will include:

• Responding to new customer enquiries by phone, email and text
• Speaking with founders and business owners to understand what they need
• Using your commercial and legal knowledge to identify and scope the appropriate legal services
• Explaining how Sprintlaw works and why our model is different from traditional legal services
• Preparing accurate and detailed briefs for our US legal team
• Following up with prospective clients and managing opportunities through the sales process
• Building strong relationships with new and existing clients
• Using effective sales strategies to convert qualified enquiries into paying clients
• Working closely with our legal team to ensure matters are scoped appropriately
• Helping us refine and improve the US customer journey as we grow

Because you’ll be joining at an early stage, you may also have the opportunity to get involved in partnerships, business development, events, sales strategy and other US growth initiatives.

About You

This is a customer-facing role involving a high volume of conversations with founders, business owners and our legal team, so excellent communication and relationship-building skills are essential.

We’re looking for someone who has:

• A genuine appetite for sales and enjoys speaking with customers
• Strong commercial instincts and the ability to understand what a business actually needs
• The ability to explain technical or legal concepts in a simple, practical way
• Confidence thinking on your feet while recognising when something needs to be escalated
• Strong organisation and the ability to manage a high volume of enquiries and follow-ups
• The ability to work autonomously and take ownership without needing constant supervision
• Comfort working with technology, CRMs and modern sales processes
• An entrepreneurial mindset and enthusiasm about helping build something from the ground up

Experience in legal services, professional services, startups or B2B sales will be looked upon favourably.

A legal background is highly desirable, particularly if you understand the kinds of legal issues startups and small businesses encounter, but this is fundamentally a commercial and sales-focused role.

Why Join Sprintlaw?

You’ll be joining Sprintlaw at a particularly exciting point in our growth.

We’ve already built successful operations in Australia and the UK. Now, you’ll have the opportunity to be one of the first people helping us build the next chapter in the United States.

As our first US sales hire , you’ll have much more ownership than you would in a typical established sales team. You’ll be able to influence how we approach the US market, provide direct feedback on our offering and processes, and grow alongside the business.

You’ll also get:

• $50,000 USD base salary + commission (up to $20k)
• A genuinely remote and flexible working environment
• Exposure to a huge variety of startups, founders and small businesses
• The opportunity to work alongside an international team across the US, UK and Australia
• Significant autonomy and ownership over your work
• The opportunity to help shape our US sales function as it grows
• A fast-moving, technology-driven environment without the bureaucracy of a traditional law firm
• Training directly from our Director of International Markets, who will fly out and meet you on day 1.
• Health insurance, WFH allowance, Co-working membership and other perks.

We take flexible working seriously. Sprintlaw has operated with distributed teams for years, and we care much more about communication, accountability and results than where you happen to be sitting.

Work Authorization

Applicants must have valid authorization to work in the United States. Candidates must be able to work remotely from within the US.

The pay range for this role is:

50,000 - 50,000 USD per year (United States)