Legal Experience Management Assistant

Prospect Blue; Richmond (VA); On-site; USD 35,000 - 48,000; Full time

Job summary

ProspectBlue is partnering with a Richmond, VA law firm to hire a Legal Experience Management Assistant for its Marketing & Business Development (MBD) team. This role focuses on maintaining accurate information within the firm’s Foundation business intelligence system and providing administrative support to the Legal Experience Management function.

The ideal candidate will have strong data entry skills, proficiency with MS Office, and superb attention to detail, enabling high-quality audits and

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Previous experience in a professional services or legal environment preferred.
• Proficiency with Microsoft Office.
• Excellent written and verbal communication skills.
• Strong attention to detail, accuracy, and proofreading skills.
• Excellent organizational and time-management abilities.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Strong interpersonal skills and the ability to work effectively as part of a team.
• Ability to handle confidential information with professionalism and discretion.
• Flexibility to adapt to changing priorities and work overtime with short notice when needed.
• Ability to perform essential job functions, including extended periods of computer and keyboard use, with or without reasonable accommodation.

Responsibilities

• Maintain and update data in Foundation and related business intelligence systems.
• Review daily data entries for accuracy, completeness, and consistency.
• Identify incomplete or inaccurate records and coordinate follow-up as needed.
• Assist with data collection processes, quality standards, and ongoing audits.
• Support the matter experience intake process, including data entry, attorney follow-up, Experience inbox management, and matter accreditation submissions.
• Collaborate with the MBD team and other departments to enhance attorney and profile data for marketing and business development opportunities.
• Assist with special projects and other duties as assigned.

Skills

MS Office

Data entry

Attention to detail

Organizational skills

Time management

Teamwork

Discretion with confidential data

Communication skills

Adaptability

Education

High school diploma or equivalent

College degree preferred

Tools

Foundation BI System

Job description

Job Description

ProspectBlue is partnering with a Richmond, VA law firm to hire aLegal Experience Management Assistantfor its Marketing & Business Development (MBD) team. This position provides administrative and data support for the firm’s Legal Experience Management function, with a focus on maintaining accurate and reliable information within the firm’s Foundation business intelligence system.

Responsibilities

• Maintain and update data in Foundation and related business intelligence systems.
• Review daily data entries for accuracy, completeness, and consistency.
• Identify incomplete or inaccurate records and coordinate follow-up as needed.
• Assist with data collection processes, quality standards, and ongoing audits.
• Support the matter experience intake process, including data entry, attorney follow-up, Experience inbox management, and matter accreditation submissions.
• Collaborate with the MBD team and other departments to enhance attorney and profile data for marketing and business development opportunities.
• Assist with special projects and other duties as assigned.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Previous experience in a professional services or legal environment preferred.
• Proficiency with Microsoft Office.
• Excellent written and verbal communication skills.
• Strong attention to detail, accuracy, and proofreading skills.
• Excellent organizational and time-management abilities.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Strong interpersonal skills and the ability to work effectively as part of a team.
• Ability to handle confidential information with professionalism and discretion.
• Flexibility to adapt to changing priorities and work overtime with short notice when needed.
• Ability to perform essential job functions, including extended periods of computer and keyboard use, with or without reasonable accommodation.