Legal Client Services Specialist — Billing & Coordination

Paul Hastings; Boston (MA); On-site; USD 86,000 - 118,000; Full time

Benefits offered by this job

Generous benefits package

Bonuses based on performance

Paid time off and holidays

Job summary

Paul Hastings is seeking a Client Service Specialist in Boston to provide comprehensive administrative support to attorneys. You will manage client communications, calendar scheduling, and document drafting, ensuring compliance with court requirements and firm standards.

This role requires accuracy, multitasking, and strong teamwork in a fast-paced environment. The position emphasizes collaboration with attorneys and staff, with opportunities for professional growth and a generous benefits

Qualifications

• Minimum of 4 years of experience.
• Litigation experience preferred.
• Associate’s or Bachelor’s degree preferred.
• Notary certification preferred.

Responsibilities

• Maintain a consistent physical presence to foster a collaborative and interactive environment, optimizing assignments, cross-training, and peer-level support to ensure seamless operations for the practice.
• Serve as a facilitator of client communications and coordinator of client meetings.
• Oversee administrative functions and ensure timely completion of tasks, including finance and billing-related tasks, time and expense entries, opening of new matters, creation and maintenance of client presentations, and other administrative projects as assigned.
• Draft, format, and proofread legal documents, including pleadings, motions, subpoenas, discovery requests, TOAs/TOCs, and correspondences. Ensure all documents comply with court requirements and firm standards.
• Maintain and organize case files and client documents, both electronic and physical.
• Track important deadlines, court dates, and apply subject matter expertise to the coordination of legal tasks and projects.
• Support client billing processes, ensuring adherence to time entry protocols, proofreading and reviewing client bills, applying proper task codes, managing rate changes, and preparing expense reports or audits as necessary.
• Handle calendar management, scheduling, expense reporting, travel arrangements, and deadline tracking; and
• Willingness to work overtime as required.

Skills

Attention to detail

Multitasking

Communication skills

Teamwork

English grammar

Education

Associate’s or Bachelor’s degree

Notary certification (preferred)

Tools

Intapp Time

Chrome River

iManage

MS Word

MS Outlook

MS Excel

MS PowerPoint

Job description

Paul Hastings is seeking a Client Service Specialist in Boston to provide comprehensive administrative support to attorneys. You will manage client communications, calendar scheduling, and document drafting, ensuring compliance with court requirements and firm standards.

This role requires accuracy, multitasking, and strong teamwork in a fast-paced environment. The position emphasizes collaboration with attorneys and staff, with opportunities for professional growth and a generous benefits