Client Billing Specialist - 159121

Atrium; Boston (MA); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(K)

Life insurance

Health savings account

Flexible spending account

Paid time off

Employee discounts

Job summary

A legal services firm in Boston seeks a Client Billing Specialist to manage the monthly billing cycle and maintain relationships with clients and attorneys. The role requires a minimum of 2 years of billing experience, preferably in a law firm, and strong communication skills. Responsibilities include invoicing through electronic platforms and resolving billing inquiries. Benefits include medical, dental, 401(K), and a hybrid work environment post-initial period.

Qualifications

• Minimum of 2 years of billing experience, preferably in a law firm environment.
• Experience with electronic invoice submission platforms.
• Familiarity with client billing guidelines and billing software.

Responsibilities

• Manage the full monthly proforma billing cycle.
• Ensure compliance with client-specific guidelines and firm policies.
• Serve as the primary contact for billing inquiries.
• Research and resolve billing questions or discrepancies.

Skills

Billing experience

Strong communication skills

Attention to detail

Time management

Education

High school diploma or equivalent

Tools

Billing software

Electronic invoice submission platforms

Job description

Salary/Hourly Rate
$60k - $70k

Position Overview

The Client Billing Specialist supports the firm's financial operations and maintains strong relationships with attorneys and clients. You will manage the full monthly proforma billing cycle, selecting, reviewing, and editing proformas to ensure accuracy and alignment with client billing guidelines. You will finalize and submit invoices through electronic billing platforms, research and resolve billing inquiries, and proactively follow up on outstanding accounts receivable. Serving as the primary point of contact for billing matters, you will rely on strong communication skills, exceptional attention to detail, and sound judgment to deliver efficient, compliant, and client‑centered billing support.

Responsibilities

• Manage the full monthly proforma billing cycle, including selecting, reviewing, and editing proformas.
• Ensure all billing activity complies with client‑specific guidelines and firm policies.
• Finalize, format, and submit invoices through electronic billing (e‑billing) platforms.
• Serve as the primary point of contact for attorney and client billing inquiries.
• Research and resolve billing questions or discrepancies promptly and professionally.
• Monitor outstanding accounts receivable and follow up to support timely collections.
• Build and maintain strong working relationships with attorneys, clients, and finance colleagues.
• Collaborate with internal teams to support accurate, efficient, and compliant billing processes.
• Balance independent work with team‑based problem solving and daily collaboration.

Required Experience/Skills

• Minimum of 2 years of billing experience, preferably in a law firm environment.
• Proven ability to work independently, manage time effectively, and meet deadlines.
• Experience with electronic invoice submission platforms.
• Familiarity with client billing guidelines and billing software.

Preferred Experience/Skills

• Accounts receivable or bank teller experience.
• Experience in billing and invoicing.
• Collections experience.
• Solid communication skills.
• Knowledge of Elite 3E is preferred.

Education Requirements

• High school diploma or equivalent.

Benefits

• Medical, dental, vision.
• 401(K).
• Life insurance.
• Health savings account.
• Flexible spending account.
• Competitive salary.
• Paid time off.
• Employee discounts.
• Hybrid work environment after introductory period.

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As a woman‑owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.

EOE/M/F/D/V/SO