Legal Client Intake & Care Specialist

Kisling, Nestico & Redick, LLC; Fairlawn (OH); On-site; USD 36,000 - 42,000; Full time

Job summary

Kisling, Nestico & Redick, LLC is seeking a full-time legal administrative assistant in Ohio to manage client intakes and data entry across multiple systems. You will handle outreach, maintain appointment schedules, and coordinate with medical providers and the legal team.

The role requires strong communication, detail orientation, and MS Office skills, with a preference for call-center or law-firm background. This is a 40-hour workweek with occasional overtime and a team-oriented environment.

Qualifications

• Knowledge of general legal procedures and business practices.
• Clerical and general office administration procedures.
• Experience with high-volume phones/call centers or law firms preferred.
• Excellent communication and judgment under pressure.
• Strong attention to detail and MS Office proficiency.
• Ability to work well in a team and lift up to 20 pounds.
• Typing speed of 45 wpm with accuracy.

Responsibilities

• Create and field client intakes and collect information for new cases.
• Open matters in case management software and maintain data entry standards.
• Send/receive retainer agreements for qualified prospects.
• Validate data by checking, correcting, or re-entering records.
• Coordinate with medical providers and clients for appointment availability.
• Follow up on intakes and outbound calls as needed.
• Maintain regular communications with clients and the legal team.

Skills

Exceptional communication skills

Strong attention to detail

MS Office Suite

Team player

Ability to lift 20 pounds

Call center / high-volume phone

Work well under pressure

Must type 45 wpm

Law firm experience preferred

Education

High School Diploma or GED

Job description

Kisling, Nestico & Redick, LLC is seeking a full-time legal administrative assistant in Ohio to manage client intakes and data entry across multiple systems. You will handle outreach, maintain appointment schedules, and coordinate with medical providers and the legal team.

The role requires strong communication, detail orientation, and MS Office skills, with a preference for call-center or law-firm background. This is a 40-hour workweek with occasional overtime and a team-oriented environment.