Legal Client Case Project Lead

Arccaorporated; Newtown (PA); On-site; USD 70,000 - 95,000; Full time

Job summary

Applied Technical Services, LLC is seeking a Client Case Project Manager to join our professional services team. You will serve as the primary liaison between engineers and clients, including attorneys, law firms, insurance carriers, and other business partners, managing cases from intake through completion and closure while maintaining high-quality, timely deliverables.

This role requires excellent organization, strong written and verbal communication, and proficiency with Microsoft Office and

Qualifications

• Bachelor’s degree preferred.
• Paralegal certification and/or legal services experience strongly preferred.
• 1–2 years of experience in a similar role within the professional services, legal, or insurance industry required.
• Must be highly organized, with excellent time management skills and the ability to effectively prioritize tasks.
• Must possess excellent written and verbal communication skills.
• Must be proficient in Microsoft Office and Microsoft Outlook.
• Proficiency with file-sharing software, such as ShareFile, Dropbox, or similar platforms, is highly desired.
• Notary Public designation is a plus.

Responsibilities

• Manage client cases and serve as the intermediary between the Engineer and the Client.
• Manage all activities from the time a client case is accepted through project completion and case closure. Responsibilities include, but are not limited to, handling new case intake calls, scoping projects and preparing estimates, conducting client pre-billing reviews, managing case files and materials, establishing deadlines, and scheduling and coordinating calendars, telephone calls, inspections, depositions, and trials for Engineers serving as expert witnesses.
• Regularly interact and correspond with attorneys, law firms, insurance agencies, third-party administrators (TPAs), and other clients.
• Serve as the primary day-to-day liaison between the organization and its clients.
• Work effectively in a high-volume, fast-paced environment.
• Consistently meet deadlines, including urgent and time-sensitive requests.
• Effectively manage multiple priorities and responsibilities simultaneously.
• Manage a high volume of cases and associated deadlines in a timely and organized manner.
• Be available after hours, as needed, to assist with urgent matters.
• Perform other responsibilities as assigned.

Skills

Communication

Time management

Teamwork

Discretion

Microsoft Office

Outlook

Notary

Education

Bachelor’s degree

Paralegal certification

Tools

ShareFile

Dropbox

Job description

Applied Technical Services, LLC is seeking a Client Case Project Manager to join our professional services team. You will serve as the primary liaison between engineers and clients, including attorneys, law firms, insurance carriers, and other business partners, managing cases from intake through completion and closure while maintaining high-quality, timely deliverables.

This role requires excellent organization, strong written and verbal communication, and proficiency with Microsoft Office and