Legal Billing Specialist — Atlanta-Based, AI-Enhanced

Parker Poe Adams & Bernstein LLP; Atlanta (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

Parker Poe Adams & Bernstein LLP in Atlanta, GA is seeking a Billing Specialist to join our accounting team and deliver an efficient billing experience for attorneys and clients. In this role you will manage billing for an assigned group of attorneys, coordinate invoice setup, monitor e-billing, and help ensure accuracy and timeliness.

Based in our Atlanta office, the position offers a collaborative, team-focused environment with opportunities for additional hours during busy periods and

Qualifications

• Minimum of five years of billing experience in a law firm or legal environment and a high school diploma/GED, or an equivalent combination of experience and education. Associate’s degree preferred.
• Proficiency with legal billing and e-billing systems; experience with Elite/3E and platforms such as Serengeti, Tymetrix 360, or CounselLink preferred.
• Strong attention to detail with the ability to produce accurate, high-quality work in a deadline-driven environment.
• Excellent organizational and time-management skills, with the ability to prioritize multiple responsibilities and respond effectively to time-sensitive requests.
• Collaborative and team-oriented, with a willingness to support colleagues and contribute during peak billing periods.
• Strong commitment to customer service, with excellent communication and interpersonal skills and the ability to build positive working relationships with attorneys, clients, and colleagues.
• Comfortable learning and using Firm-approved AI and technology tools to enhance efficiency, accuracy, and day-to-day workflows.
• Flexibility to work additional hours, including occasional evenings or weekends, when needed to meet deadlines.
• Ability to travel occasionally as business needs require.

Responsibilities

• Client Billing and E-Billing: Manage client billing for an assigned group of attorneys, ensuring invoices are accurate, complete, and prepared on time.
• Coordinate invoice setup, review, and processing with clients, including electronic billing requirements and submissions.
• Monitor e-billing submissions, proactively troubleshoot errors, and ensure invoices are successfully accepted.
• Maintain accurate billing records by uploading cost data, posting expenses, and researching and resolving discrepancies.
• Client and Attorney Support: Deliver exceptional customer service to attorneys, clients, and other stakeholders by providing responsive, professional, and solutions-oriented billing support.
• Assist with W-9s, credit requests, and other billing-related needs while delivering responsive, professional service.
• Prepare and distribute billing and financial reports as needed.
• Accounting and Team Support: Serve as a backup for bank reconciliations and assist with other accounting responsibilities as needed.
• Identify billing issues and recommend solutions or process improvements to enhance accuracy and efficiency.
• Utilize Firm-approved AI and technology tools to streamline billing processes, improve efficiency, and identify opportunities to enhance day-to-day workflows.
• Collaborate with Accounting & Finance team members and provide additional support during peak periods.
• Follow Firm policies, procedures, and established billing practices.
• Assist with special projects and other responsibilities as assigned.

Skills

Billing experience

Customer service

Attention to detail

Time management

Team collaboration

Education

High school diploma/GED; associate degree preferred

Tools

Elite/3E

Serengeti

Tymetrix 360

CounselLink

Firm AI tools

Job description

Parker Poe Adams & Bernstein LLP in Atlanta, GA is seeking a Billing Specialist to join our accounting team and deliver an efficient billing experience for attorneys and clients. In this role you will manage billing for an assigned group of attorneys, coordinate invoice setup, monitor e-billing, and help ensure accuracy and timeliness.

Based in our Atlanta office, the position offers a collaborative, team-focused environment with opportunities for additional hours during busy periods and