Legal AR & Collections Specialist

Hill,-Ward-; Tampa (FL); On-site; USD 42,000 - 58,000; Full time

Job summary

Hill,-Ward- in Tampa, FL is seeking a Collections Coordinator to manage day-to-day accounts receivable and collection activities. You will monitor outstanding balances, resolve payment issues, and secure timely payments while maintaining positive client relationships.

The role requires 2+ years in collections/ar/billing, strong MS Office skills, and a professional communication style. Prior law firm experience is a plus and confidentiality is essential.

Qualifications

• 2+ years of collections, accounts receivable, billing or accounting experience.
• High school diploma or equivalent.
• Proficiency in Microsoft Office especially Excel & Outlook.
• Strong written/verbal communication skills and a confident, professional telephone manner.
• Ability to handle difficult or sensitive conversations professionally.
• High attention to detail, organization, follow-up skills and discretion with confidential data.

Responsibilities

• Collections & AR Monitoring: Review daily aging reports, track past-due accounts, and establish consistent follow-up schedules.
• Client & Attorney Outreach: Contact clients via phone and email to discuss open balances, resolve billing issues, and secure payment commitments.
• Analysis & Reporting: Prepare AR summaries, aging reports, and collection tracking logs for firm leadership and billing attorneys.
• Issue Resolution: Identify and resolve billing discrepancies, unbilled WIP, or documentation issues delaying payment.
• Team Support: Cross-train on billing and accounting functions to provide backup coverage as needed.

Skills

Collections experience

Accounts receivable

Billing

Verbal communication

Written communication

Discretion / confidentiality

Telephone skills

Education

High school diploma

Associate degree or higher in Accounting, Finance, Business or related field

Tools

Microsoft Excel

Microsoft Outlook

Job description

Hill,-Ward- in Tampa, FL is seeking a Collections Coordinator to manage day-to-day accounts receivable and collection activities. You will monitor outstanding balances, resolve payment issues, and secure timely payments while maintaining positive client relationships.

The role requires 2+ years in collections/ar/billing, strong MS Office skills, and a professional communication style. Prior law firm experience is a plus and confidentiality is essential.