Legal Aid Case Administrator — Growth & Training

Ministry of Justice; United States; À distance; USD 30 000 - 37 000; Plein temps

Avantages offerts par ce poste

Structured training and development

Résumé du poste

Ministry of Justice – Legal Aid Agency is seeking Administration Officers to process applications for legal aid and assess claims for payments in line with regulations and guidance. You will work in a team, manage your time effectively and help to meet operational, performance and service standards within your area.

After training you will maintain up-to-date knowledge of current guidance in Civil or Criminal proceedings, make decisions on eligibility and payments, handle enquiries, and

Qualifications

• Processing legal aid applications and determining eligibility based on the merits and financial criteria.
• Deciding on claims for payments submitted by Solicitors and Barristers to ensure proper spending of public funds.
• Interacting with customers in writing and verbally and handling enquiries.
• Recording information accurately in case management systems and maintaining up-to-date case records.
• Working to achieve performance and quality targets and supporting a positive work-life balance.

Responsabilités

• Make accurate decisions on eligibility for legal aid applications.
• Make accurate decisions on claims for payments submitted by Solicitors and Barristers.
• Deal with enquiries from customers in writing and verbally.
• Interact with Solicitors, legal aid clients and colleagues across the LAA and MoJ.
• Ensure case management data is recorded accurately and case records are up to date.
• Contribute to achieving performance and quality targets.

Description du poste

Ministry of Justice – Legal Aid Agency is seeking Administration Officers to process applications for legal aid and assess claims for payments in line with regulations and guidance. You will work in a team, manage your time effectively and help to meet operational, performance and service standards within your area.

After training you will maintain up-to-date knowledge of current guidance in Civil or Criminal proceedings, make decisions on eligibility and payments, handle enquiries, and