Legal AI Operations & Knowledge Specialist
Goodwin Procter
Get a reply from this employer
Your resume and cover letter, tailored to exactly what they’re hiring for.
Benefits offered by this job
Job summary
Goodwin Procter is seeking a Legal AI Specialist to manage AI-enabled solutions, automation workflows, and knowledge resources within the Knowledge & Innovation (K&I) team. You will monitor performance, troubleshoot issues, and coordinate enhancements across stakeholders to ensure reliable, scalable solutions for the firm.
You will collaborate with Legal, IT, and business teams to maintain configuration, runbooks, and training materials, while driving adoption and continuous improvement of
Qualifications
- Bachelor's degree or equivalent practical experience in a relevant field.
- 2-5 years in legal operations, knowledge management, or related field.
- Experience supporting, maintaining, or administering business applications and AI-enabled solutions.
- Experience with Claude, ChatGPT, Excel, SharePoint, and Microsoft 365.
- Experience with Power Platform and automation or ticketing systems.
Responsibilities
- Serve as first-line owner for AI-enabled solutions and knowledge tools.
- Monitor solution performance, troubleshoot issues, and coordinate remediation.
- Maintain configurations, prompts, and knowledge sources for accuracy.
- Support deployment, configuration, testing, and release of AI solutions.
- Analyze adoption metrics and drive continuous improvement initiatives.
- Develop user guides and training materials.
Skills
Education
Tools
Job description
Goodwin Procter is seeking a Legal AI Specialist to manage AI-enabled solutions, automation workflows, and knowledge resources within the Knowledge & Innovation (K&I) team. You will monitor performance, troubleshoot issues, and coordinate enhancements across stakeholders to ensure reliable, scalable solutions for the firm.
You will collaborate with Legal, IT, and business teams to maintain configuration, runbooks, and training materials, while driving adoption and continuous improvement of
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
