Legal Admin Specialist & Client Concierge

Martino Law Group, LLC; Melrose (MA); On-site; USD 45,000 - 55,000; Full time

Job summary

Martino Law Group, LLC in Melrose, MA seeks a Legal Administrative Assistant/Client Concierge. You will split time between document work, client front desk, and firm operations to keep matters moving efficiently.

Open matters in Clio, manage intake in Lawmatics, draft client communications, and perform QuickBooks entries. This in-office role requires confidentiality and strong organizational skills, with paralegal coursework preferred.

Qualifications

• 2+ years in a professional office; law firm or legal document experience strongly preferred.
• Excellent written and verbal communication — you will draft client-facing emails.
• Strong Microsoft 365 skills (Outlook, Word, Excel, Teams)
• Accurate typing (50+ wpm) and clean document formatting
• Detail-oriented to catch what others miss
• Experience with QuickBooks and Microsoft Excel and AI programs like Claude and ChatGPT a must

Responsibilities

• Prepare first drafts from firm templates and assemble, scan, proofread, e-file, and mail documents; track what's sent and due
• Prepare execution and signing packets — complete, correct, and ready
• Deadline tracking and follow-up to keep the team ahead of the calendar
• Open and maintain matters in Clio; manage contacts, deadlines, tasks, and time entries
• Manage leads and intake workflows in Lawmatics; ensure nothing sits or gets lost
• Document management with organized digital/physical filing and confidentiality
• Greet clients and visitors; communicate clearly and route inquiries to attorneys
• Calendar and scheduling support across attorneys and both offices
• QuickBooks entry, invoicing support, and accounts receivable follow-up
• Office operations: supplies, vendors, copying, mail, and records

Skills

Professional office experience

Excellent written and verbal comms

50+ wpm typing

Confidential information handling

In-office Melrose presence

Notary (Willing to become)

Education

High school diploma or equivalent

Paralegal coursework preferred

Tools

Clio

Lawmatics

QuickBooks

Microsoft 365 (Outlook, Word, Excel, Teams)

Job description

Martino Law Group, LLC in Melrose, MA seeks a Legal Administrative Assistant/Client Concierge. You will split time between document work, client front desk, and firm operations to keep matters moving efficiently.

Open matters in Clio, manage intake in Lawmatics, draft client communications, and perform QuickBooks entries. This in-office role requires confidentiality and strong organizational skills, with paralegal coursework preferred.