Legacy & Pre-Need Advisor

Service Corporation International; Haughton (LA); On-site; USD 50,000 - 100,000; Full time

Job summary

Service Corporation International is seeking a Family Service Counselor in US-LA, Haughton. You will serve grieving families by offering pre-need and at-need cemetery arrangements, delivering personalized service, and driving revenue for the location.

You will lead prospecting, generate referrals, present solutions, and maintain client relationships with empathy and professionalism, including evenings/weekends and occasional long days as required.

Qualifications

• High school diploma or equivalent; 1–2 years of college or education and experience.
• License: valid driver’s license with acceptable record; insurance license if required by state.
• 1–2 years of customer service or sales experience preferred.

Responsibilities

• Lead generation and prospecting 1–2 hours daily.
• Obtain referrals from families; build community relations.
• Present and explain services to families; handle inquiries promptly.
• Track activity levels to maintain productivity and performance.
• Build trust-based relationships to encourage referrals.

Skills

Lead generation

Prospecting

Relationship building

Customer service

Sales

Presentation skills

Evenings/weekends availability

Driving frequently

Insurance license (if required)

Education

High school diploma or equivalent

1–2 years college or education/experience

Customer service or sales experience preferred

Job description

Service Corporation International is seeking a Family Service Counselor in US-LA, Haughton. You will serve grieving families by offering pre-need and at-need cemetery arrangements, delivering personalized service, and driving revenue for the location.

You will lead prospecting, generate referrals, present solutions, and maintain client relationships with empathy and professionalism, including evenings/weekends and occasional long days as required.