LED Event Tech Specialist — Path to Project Management

SmartSource; Carrollton (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

SmartSource is seeking a Technical Specialist focused on LED technology for regional events in Carrollton, TX. This role serves as a technical resource for LED installations and on-site execution, supporting proposals and coordinating with project teams.

You will travel regionally (up to 70%), participate in event logistics, troubleshoot AV/IT issues, and contribute to KPI-driven outcomes, including customer satisfaction and profitability.

Qualifications

• 3+ years of experience in the event industry with hands-on project execution.
• Strong background in LED technology.
• Proficiency in configuring, networking, and troubleshooting computers, printers and related hardware.
• Excellent problem-solving skills under pressure.
• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Proficient with MS Windows, Outlook, Word, Excel and cloud-based apps.

Responsibilities

• Operate independently in a specialized technical area after completing internal certifications and field validation.
• Support the sales team by preparing accurate and technically sound proposals in their area of expertise.
• Provide on-site technical execution for events, ensuring quality and consistency across deliverables.
• Collaborate with Project Managers, Technical Leads, and fulfillment branches to align technical execution with event goals.
• Assist with event logistics including labor coordination, equipment packaging, rentals, and freight services.
• Troubleshoot and resolve AV and IT-related issues during setup and execution.
• Maintain open communication with Account Executives and Project Management staff.
• Occasionally fill other roles as needed, maintaining flexibility while prioritizing core specialty.
• Contribute to regional KPIs including proposal turnaround, personnel utilization, customer satisfaction, and event profitability.
• Participate in cross-regional knowledge sharing and best practice alignment.

Skills

Event industry experience

LED Technology

IT hardware troubleshooting

Problem solving under pressure

Interpersonal skills

Teamwork & independence

MS Office & cloud apps

Job description

SmartSource is seeking a Technical Specialist focused on LED technology for regional events in Carrollton, TX. This role serves as a technical resource for LED installations and on-site execution, supporting proposals and coordinating with project teams.

You will travel regionally (up to 70%), participate in event logistics, troubleshoot AV/IT issues, and contribute to KPI-driven outcomes, including customer satisfaction and profitability.