LEC Hotel Front Desk Clerk - Full Time

Hollywoodindiana; Lawrenceburg (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

Ein aufregendes Unternehmen im Bereich Unterhaltung sucht einen engagierten Front Desk Clerk, der Teil eines dynamischen Teams werden möchte. In dieser Vollzeitrolle sind Sie verantwortlich für den Gästeservice, die Verwaltung von Reservierungen und die Durchführung von Night Audit Aufgaben. Sie werden in einem schnelllebigen Umfeld arbeiten und die Möglichkeit haben, Ihre Fähigkeiten in einem unterstützenden Team zu entwickeln. Mit umfassenden Vorteilen, einschließlich medizinischer Versorgung ab dem ersten Tag und 401(k)-Matching, bietet dieses Unternehmen eine großartige Gelegenheit für Ihre berufliche Weiterentwicklung.

Benefits

Medizinische Versorgung ab dem ersten Tag

401(k) Matching

Leistungsboni

Qualifications

• Mindestens 18 Jahre alt und High School Diploma erforderlich.
• Erfahrung in der Gastronomie oder am Empfang bevorzugt.

Responsibilities

• Freundlicher und effizienter Gästeservice während Check-in/Check-out.
• Verwaltung von Reservierungen und Unterstützung bei Anfragen.

Skills

Kundenservice

Microsoft Office

Kommunikationsfähigkeiten

Mathematische Fähigkeiten

Education

High School Diploma oder gleichwertig

Job description

Join to apply for the LEC Hotel Front Desk Clerk - Full Time role at Hollywood Casino Lawrenceburg

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll be part of an exciting, fast-paced industry with a diverse team passionate about delivering fun and excellent service. We support your career growth with comprehensive benefits, including day-one medical coverage, 401(k) matching, and performance bonuses.

Responsibilities include:

1. Providing friendly and efficient guest service during check-in/check-out.
2. Making and confirming reservations, assisting guests with inquiries and issues.
3. Obtaining necessary information for room guarantees.
4. Performing Front Desk, Call Center, and related duties.
5. Keeping supervisors informed of issues.
6. Performing Night Audit duties if assigned to the graveyard shift.
7. Maximizing revenue through reservation sales and proper computer entry.
8. Providing local information and assisting with reservations for the Player Development team.
9. Managing group blocks and maintaining departmental relationships.
10. Ensuring accuracy, neatness, and policy compliance in work.
11. Staying current on casino activities and guest inquiries.
12. Handling payments, mail, messages, and safe deposit transactions.
13. Collaborating with Executive Hosts to deliver amenities and resolve guest issues.
14. Maintaining safety, security, and confidentiality.
15. Performing additional duties as needed in the interest of efficiency and guest satisfaction.

Qualifications:

• Must be at least 18 years old.
• High School Diploma or equivalent.
• Experience in hospitality or front desk preferred.
• Proficiency in Microsoft Office and strong customer service skills.
• Excellent communication and interpersonal skills.
• Basic math and money handling skills.
• Ability to work in a fast-paced, team-oriented environment with flexible hours.
• Physical ability to lift up to 50 lbs and tolerate a noisy, crowded environment.
• Professional appearance and adherence to safety standards.

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