LEC Hotel Front Desk Clerk - Part Time

Hollywoodindiana; Lawrenceburg (IN); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a dynamic team in the entertainment industry as a Front Desk Clerk in Lawrenceburg. This part-time role offers an exciting opportunity to provide exceptional guest service, manage reservations, and ensure a welcoming environment for all visitors. You will be part of a vibrant team dedicated to creating memorable experiences while enjoying comprehensive benefits and career growth opportunities. If you thrive in a fast-paced setting and have a passion for hospitality, this is the perfect position for you!

Benefits

Wellness programs

Day-one medical coverage

401(k) matching

Paid time off

Bonuses

Qualifications

• Must be at least 18 years old and have a High School Diploma.
• Hospitality or Front Desk experience preferred.

Responsibilities

• Provide friendly, efficient guest service during check-in/check-out.
• Handle reservation inquiries and manage group blocks.
• Ensure rooms are clean before issuing keys.

Skills

Customer Service

Communication Skills

Microsoft Office

Basic Math Skills

Interpersonal Skills

Education

High School Diploma or equivalent

Job description

Join to apply for the LEC Hotel Front Desk Clerk - Part Time role at Hollywood Casino Lawrenceburg

6 days ago Be among the first 25 applicants

Join to apply for the LEC Hotel Front Desk Clerk - Part Time role at Hollywood Casino Lawrenceburg

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be part of an exciting, fast-paced industry with a diverse team passionate about providing fun and memorable experiences. We support your career growth and offer comprehensive benefits to help you thrive.

Initial salary placement depends on your knowledge, skills, and experience. Our Total Rewards package includes wellness programs, day-one medical coverage, 401(k) matching, and bonuses, with details varying by position. Paid time off accrues based on local policies and tenure.

Click HERE to learn how we empower our team members to grow and succeed.

WE LOVE OUR WORK.

• Provide friendly, efficient guest service during check-in/check-out.
• Make and confirm reservations; assist guests with inquiries or issues.
• Gather information to guarantee reservations (ID, credit verification, etc.).
• Perform Front Desk, Call Center, and hotel-related duties as needed.
• Keep supervisors informed of issues.
• If on “grave shift,” perform Night Audit and complete Flash Reports accurately and promptly.
• Handle reservation inquiries, including offering complimentary stays when appropriate.
• Maximize revenue through reservation sales based on rate strategies.
• Enter reservations accurately into the system.
• Provide guests with local information and event details.
• Assist the Player Development team with reservations and requests.
• Manage group blocks, room lists, inventory, and casino reservations, maintaining good interdepartmental relationships.
• Check work for accuracy, neatness, and policy adherence.
• Stay updated on casino activities and assist guests accordingly.
• Answer phones and perform clerical tasks.
• Ensure rooms are clean before issuing keys.
• Handle payments securely, including cash, checks, credit cards, and comps.
• Manage the operating bank, bills, and change.
• Deliver messages, mail, and packages promptly.
• Control safe deposit transactions.
• Coordinate with Executive Hosts for amenities and guest concerns.
• Maintain hotel security and safety protocols.
• Operate PBX switchboard as directed.
• Communicate positively using Hilton CARE Culture skills.
• Perform duties safely and report hazards.
• Take on additional tasks as necessary to support efficiency and guest service.
• Maintain confidentiality at all times.
  
  

BRING US YOUR BEST.

• Must be at least 18 years old.
• High School Diploma or equivalent required.
• Hospitality or Front Desk experience preferred.
• Proficiency in Microsoft Office preferred.
• Maintain confidentiality and professionalism.
• Excellent customer service and interpersonal skills.
• Strong communication skills in English.
• Basic math and money handling skills.
• Energetic, proactive, and team-oriented.
• Ability to meet deadlines and manage multiple priorities.
• Flexible schedule including nights, weekends, holidays, and overtime.
• Tolerant of smoke, noise, and bright lights.
• Capable of working in a fast-paced, crowded environment.
• Maintain professional appearance standards.
• Physical ability to stand, handle objects, reach, and lift up to 50 lbs.

STAY IN THE GAME. FOLLOW US.

We are a leading entertainment provider with 43 destinations across North America, online sports betting, and iCasino platforms. We value diversity and sustainability, committed to community, team, vendor, and environmental well-being.

Join us as we continue to innovate in entertainment. Follow us.

Equal Opportunity Employer

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Administrative
• Industries
• Entertainment Providers

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