Leave Program Specialist (Contract) - US & Canada

IGS Energy; Ohio; Hybrid; USD 74,000 - 118,000; Full time

Job summary

IGS Energy is seeking a Leave Partner (Contractor) to support leave programs for US and Canadian employees in a high-energy environment. You will manage day-to-day leave cases from request through return to work, ensuring accuracy, confidentiality, and exceptional customer experiences.

The role requires a Bachelor’s degree or equivalent, 3+ years of leave administration, and knowledge of FMLA/ADA/state leaves. Canadian leaves experience and coordination with benefit providers are essential.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Minimum 3 years of leave administration experience in a high-volume environment.
• Experience administering Canadian leaves, including knowledge of provincial leave requirements.
• Experience working with external benefit providers.
• Working knowledge of US leave laws (FMLA, ADA, state leave laws).

Responsibilities

• Administer leave cases such as FMLA, ADA accommodations, Company Leave, Military Leave, Workers’ Compensation, and Short- and Long-Term Disability.
• Administer Canadian leaves, including provincial and federal statutory leaves, and coordinate with Canadian benefit and disability providers as needed.
• Serve as a point of contact for employee and manager leave inquiries, and elevate complex or sensitive cases to the HR Compliance leader.
• Explain leave and accommodation processes and procedures to employees and managers.
• Track each leave and send follow-up communications from the time of request until the employee returns to work.
• Communicate with external vendors, brokers, and carriers on leave administration and claim status.
• Monitor open claims and flag issues that could create risk or liability.
• Enter data in the HRIS, complete supplemental documentation, and prepare routine leave reports for the business.
• Suggest process improvements based on case trends.
• Other duties as assigned.

Skills

Leave administration

Communication

Confidentiality

Customer service

HRIS proficiency

Education

Bachelor’s degree or equivalent

Tools

HRIS

Leave system

Job description

IGS Energy is seeking a Leave Partner (Contractor) to support leave programs for US and Canadian employees in a high-energy environment. You will manage day-to-day leave cases from request through return to work, ensuring accuracy, confidentiality, and exceptional customer experiences.

The role requires a Bachelor’s degree or equivalent, 3+ years of leave administration, and knowledge of FMLA/ADA/state leaves. Canadian leaves experience and coordination with benefit providers are essential.