Leave Operations Analyst: HR & Compliance Pro

Saint-Gobain; Malvern (Chester County); On-site; USD 92,000 - 142,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Paid parental leave

Commuter benefits

Employee discounts

Job summary

Saint-Gobain/CertainTeed is hiring a Leave Operations Analyst to manage day‑to‑day administration of US and Canadian leave programs, ensure data integrity, and support HR, Payroll, Benefits, and third-party administrators. The role emphasizes compliance, audits, and Workday Absence Management administration.

You will collaborate with HR partners and stakeholders, monitor service delivery metrics, and escalate complex issues as needed to maintain a consistent employee experience across the

Qualifications

• 3-5 Years Benefits administration, HR operations, project management, or a related field required.
• 3-5 Years Progressive experience in leave administration, disability administration, benefits operations, payroll administration, HR operations or a related function.
• 2-3 Years Experience supporting complex benefits programs and enterprise processes within a multi-vendor, cross-functional environment.
• Demonstrated experience participating in compliance activities, and operational initiatives.

Responsibilities

• Serve as the primary operational resource for HR inquiries related to leave of absence, disability, and time-off programs
• Provide guidance to HR partners, managers, and internal stakeholders on established leave processes, timelines, documentation requirements, and SOPs
• Support day-to-day administration of US and Canadian leave programs in partnership with third-party administrators
• Monitor leave activity, pending actions, and service delivery metrics to ensure timely completion of administrative processes
• Escalate complex claim issues, accommodation requests, legal questions, and policy exceptions to senior team members
• Conduct weekly, monthly, quarterly, and annual audits to validate leave administration accuracy and data integrity
• Audit eligibility, leave transactions, payroll integrations, benefit deductions, and vendor-generated files
• Support compliance activities related to federal, state, provincial, and local leave requirements
• Prepare and submit required documentation and reporting for state Paid Family and Medical Leave programs and private plan obligations
• Identify operational risks, discrepancies, and process gaps and coordinate corrective actions
• Maintain audit documentation and support internal and external compliance reviews
• Support ongoing administration, stabilization, and enhancement of the Workday Absence Management module
• Troubleshoot transactional and process-related issues in partnership with HR, Payroll, and HRIS teams
• Participate in testing activities, validation exercises, and system change initiatives
• Maintain SOPs, process documentation, job aids, and training materials
• Provide operational guidance to HR users based on approved Workday processes and workflows
• Identify opportunities to improve efficiency, data quality, and user experience within leave and absence processes
• Reconcile payroll, leave, disability, & vendor files to ensure accurate processing and payment administration
• Audit integrations between Workday, Payroll, TPAs, disability carriers, & state agencies
• Partner with Payroll to validate leave-related earnings, deductions, statutory payments, and benefit impacts
• Develop and maintain operational reports, dashboards, and audit metrics
• Support implementation of process improvements that enhance accuracy, efficiency, and employee experience
• Assist with training, communications, and change management activities related to leave and absence programs
• Contribute to continuous improvement initiatives associated with leave administration and Workday Absence Management

Skills

Benefits administration

HR operations

Project management

Leave administration

Payroll administration

Compliance initiatives

Education

Bachelor's degree in HR, business, or related field

Job description

Saint-Gobain/CertainTeed is hiring a Leave Operations Analyst to manage day‑to‑day administration of US and Canadian leave programs, ensure data integrity, and support HR, Payroll, Benefits, and third-party administrators. The role emphasizes compliance, audits, and Workday Absence Management administration.

You will collaborate with HR partners and stakeholders, monitor service delivery metrics, and escalate complex issues as needed to maintain a consistent employee experience across the