Leave & Disability Claims Specialist — Make a Difference

Standard Insurance; United States; On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Generous PTO and holidays

Parental leave

Volunteer opportunities

Job summary

The Standard is seeking a Leave and Disability Examiner in the United States to manage short-term disability, state disability, and leave claims. You will review information, determine eligibility, and ensure policy/regulation compliance while guiding employees and employers through the claims process.

You will develop claim management strategies, coordinate decisions, and provide exceptional service to stakeholders. Strong communication and detail-oriented work are essential for success.

Qualifications

• Requires high school diploma or equivalent; bachelor's degree preferred.
• 2+ years in office administration or customer service.
• Familiarity with leave, benefits, or disability claim management preferred.
• Ability to manage detailed information accurately and efficiently.
• Strong written and oral communication skills.

Responsibilities

• Review and manage short-term disability, state disability, and leave claims.
• Determine eligibility and benefits by analyzing medical, employment, and policy information.
• Coordinate claim and leave decisions with timely, accurate communication.
• Provide excellent customer service to employees, employers, and stakeholders.
• Resolve claim issues and gather required documentation with internal/external partners.

Skills

Communication skills

Attention to detail

Customer-service experience

Disability/leave knowledge (preferred)

Education

High School Diploma or Equivalent

Bachelor's degree preferred

Job description

The Standard is seeking a Leave and Disability Examiner in the United States to manage short-term disability, state disability, and leave claims. You will review information, determine eligibility, and ensure policy/regulation compliance while guiding employees and employers through the claims process.

You will develop claim management strategies, coordinate decisions, and provide exceptional service to stakeholders. Strong communication and detail-oriented work are essential for success.