Leave & Disability Benefits Specialist (Remote)

Strategic Consulting Services, Inc; United States; Remote; USD 55,000 - 62,000; Part time

Benefits offered by this job

Health benefits

401(k) match

Remote work

Job summary

Strategic Consulting Services (SCS) seeks a Leave of Absence Specialist to support our technology client benefits team with U.S. leave and disability administration.

You will manage a high-volume caseload, coordinate with the Benefits team, and ensure timely, compliant case resolution. The ideal candidate has hands-on experience with FMLA, state leave programs, STD/LTD, and ADA/PWFA accommodations, and can effectively communicate with employees and internal partners while handling confidential

Qualifications

• Two years of hands-on leave of absence, disability, or related HR program administration experience.
• Working knowledge of FMLA, multi-state leave laws, state disability, and paid family leave programs.
• Experience managing overlapping leave, disability, state benefits, workers’ compensation, accommodations, and pay programs.
• Experience handling high-volume caseloads and coordinating with third-party leave or disability administrators.
• Working knowledge of ADA, PWFA, and workplace accommodation processes.
• Strong critical thinking, judgment, organization, and problem-solving skills.
• Ability to clearly explain leave, disability, pay, documentation, and return-to-work requirements.
• Strong attention to detail, accurate documentation, timely follow-up, and escalation.
• Ability to work collaboratively, maintain confidentiality, and quickly learn company policies, systems, and vendor processes.

Responsibilities

• Manage assigned employee leave cases including medical, family, parental, pregnancy-related, military, personal, disability, workers’ compensation, and company-provided leaves.
• Partner closely with the internal Benefits Specialist to ensure consistent case coordination, employee communication, and timely follow-up.
• Apply working knowledge of FMLA, multi-state leave laws, state disability and paid family leave programs, STD, LTD, workers’ compensation coordination, and company leave policies.
• Review case details to determine eligibility, required documentation, pay impacts, return-to-work requirements, and next steps.
• Support cases involving overlapping leave, disability, state benefits, workers’ compensation, accommodations, and company pay programs.
• Guide employees through eligibility, documentation, benefit coordination, extensions, leave exhaustion, and return-to-work processes.
• Coordinate with third-party administrators, HR, Payroll, Legal, managers, and internal Benefits partners to ensure timely case resolution.
• Monitor case status, maintain accurate records, complete timely follow-up, and elevate complex or higher-risk matters appropriately.
• Identify leave and return-to-work situations that may require accommodation review under the ADA, PWFA, or applicable state requirements.
• Provide clear, professional, and empathetic support while maintaining confidentiality and assisting with reporting, audits, communications, and process documentation.

Skills

Critical thinking

Organization

Problem-solving

Communication

Attention to detail

Discretion/Confidentiality

Team collaboration

Education

Bachelor’s or master’s degree

Tools

Workday

ServiceNow

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Strategic Consulting Services (SCS) seeks a Leave of Absence Specialist to support our technology client benefits team with U.S. leave and disability administration.

You will manage a high-volume caseload, coordinate with the Benefits team, and ensure timely, compliant case resolution. The ideal candidate has hands-on experience with FMLA, state leave programs, STD/LTD, and ADA/PWFA accommodations, and can effectively communicate with employees and internal partners while handling confidential