Leave Benefits Coordinator - Birmingham, AL

Lockton Companies; Birmingham (AL); On-site; USD 33,103 - 39,729; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Paid holidays

401(k) retirement plan with company match

Paid training and ongoing professional development

Employee referral bonus program

Job summary

Lockton Companies is hiring a Leave Benefits Coordinator to provide onsite support for Leave of Absence services at Children's of Alabama. Responsibilities include direct employee support, managing inquiries, and various administrative tasks related to leave.

Candidates should have a High School Diploma/GED, proficiency in Microsoft Excel, and strong customer service skills. A comprehensive benefits package is offered, including 100% employer-paid benefits and a 401(k) plan with company match.

Qualifications

• High School Diploma/GED equivalent required.
• Intermediate proficiency in Microsoft Excel is necessary.
• Polished articulate verbal and interpersonal communication skills required.

Responsibilities

• Support client’s HR department with Leave of Absence services.
• Respond to employee and carrier inquiries promptly.
• Complete various administrative leave-related duties.

Skills

Customer service skills

Communication skills

Microsoft Excel

Education

High School Diploma/GED

Associate’s or Bachelor’s Degree

Job description

About the Position

Leave Benefits Coordinator operates onsite or remotely for a client to provide Leave of Absence support services to the client’s Human Resources department and employees. Responsibilities include direct employee support and various client-specific administrative duties related to Leave of Absence.

Location: This position is onsite at Children's of Alabama Monday-Friday, 8-5PM

ESSENTIAL FUNCTIONS

• Employee Service and Support: Develop a detailed understanding and in-depth working knowledge of all employer-sponsored benefit plans and leave of absence programs; respond to employee and carrier inquiries in a timely manner; investigate and resolve leave-related concerns; support leave of absence email inbox and/or contact center, as assigned; act as a liaison between the client’s HR department, employees, BCInsourcing, and benefit carriers.
• Administrative Service and Support: Complete various administrative leave-related duties, as assigned by client and BCInsourcing; duties may include processing of leave of absence and return-to-work requests; auditing of leave data; billing administration; leave and disability claim support.
• Attendance: Regular attendance is required. Hours may fluctuate during open enrollment periods and special projects to meet the needs of the client, including extended work hours, evenings, and weekends.
• Perform all other tasks as assigned.

Qualifications

REQUIRED EDUCATION AND EXPERIENCE

• High School Diploma/GED equivalent
• Intermediate proficiency in Microsoft Excel
• Polished articulate verbal and interpersonal communication skills
• Professional experience demonstrating superior customer service skills while multi-tasking and working under pressure of deadlines
• Professional experience demonstrating self-motivation and result-driven outcomes with little to no supervision
• Proven experience following a step-by-step process while using deductive reasoning to produce positive outcomes

Strong knowledge of leave of absence benefits and regulations

PREFERRED EDUCATION AND EXPERIENCE

• Strong knowledge of benefit insurance products, including core and/or voluntary benefit insurance products
• FMLA and local/federal leave law knowledge
• Associate’s or Bachelor’s Degree or equivalent combination of education, training, or experience

Total Rewards Summary

• Paid training and ongoing professional development
• Company-provided equipment
• Comprehensive medical, dental, and vision coverage, including a wellness program
• Additional voluntary benefit options
• 100% employer-paid benefits
• 401(k) retirement plan with company match
• Pet insurance
• Immediate vacation accrual
• Paid holidays, effective upon hire, including:
  • 11 company-observed holidays
  • 2 floating holidays
  • 2 personal days
  • 2 volunteer days
• Employee referral bonus program

Compensation

The starting hourly pay range for this position is $24.03 – $28.84 per hour. The listed hourly range represents the anticipated minimum and maximum compensation for this position. Actual pay will be determined based on a variety of job-related factors, including but not limited to the selected candidate’s skills, experience, qualifications, licensure, and internal equity. In most cases, new hires are not brought in at the top of the range, as compensation decisions are evaluated based on the specific circumstances of each hire.

Equal Opportunity Statement

Lockton Companies is proud to provide everyone anequal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.