Leave and Accommodations Manager

Massachusetts Port Authority; Boston (MA); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Work/life balance

A supportive and inclusive culture

Opportunities for growth

Providing safe, healthy, and secure in

Supporting the people and businesses,

Achieving results and having positive

Being good neighbors in the community

Protecting the environment

Job summary

Massachusetts Port Authority in Boston is seeking a Leave and Accommodations Manager to lead our leave of absence and workplace accommodations programs with a people-first approach. You will guide employees, managers, HR partners, Labor Relations, Legal, and leadership through complex leave, accommodations, and attendance matters while protecting confidential information.

This role emphasizes compliance, proactive risk management, and continuous program improvement to strengthen the employee

Qualifications

• Bachelor's degree in HR or related field; equivalent experience accepted.
• 5-7 years of progressive HR experience, including at least 3 years administering leave and accommodation programs.
• Strong knowledge of employment laws, leave administration, employee relations, HR systems, compliance, and collective bargaining agreements.
• Excellent judgment, communication, organization, and problem-solving skills with discretion in sensitive matters.

Responsibilities

• Lead Massport’s leave of absence and workplace accommodations programs with a people-first approach.
• Serve as trusted advisor to employees, managers, HR, Labor Relations, Legal, and leadership on complex leave and accommodation matters.
• Identify and mitigate compliance, legal, and operational risk through proactive case management and data analysis.
• Drive continuous improvement by evaluating program effectiveness and updating policies and training.

Skills

HR experience

Leave administration

Compliance knowledge

Employment laws

Communication

Problem-solving

Stakeholder influence

Education

Bachelor's degree in HR or related field

HR certification (SHRM-CP/PHR) a plus

Job description

The Massachusetts Port Authority is Going Above and Beyond for your career. We are a dynamic organization that connects people and businesses to the global community by air, land, and sea. Our employees are essential in moving planes, cargo, and cruise ships safely, efficiently, and sustainably. We are an economic engine, managing real estate assets where people live, work, and play. Together, the properties we own and operate generate $20 billion for the region’s economy.

Massport’s People & Culture team is dedicated to fostering a workplace culture of excellence, inclusivity, and continuous growth while driving business success. Our mission is to support our organization's goals by strategically aligning human capital with our vision, attracting, developing, and retaining top talent, and ensuring fairness, equity, and compliance in all employment practices. We are committed to providing innovative solutions that empower our employees to achieve their fullest potential and contribute to the overall success of Massport. Through data-driven decision-making, collaboration, and a strong commitment to our values, we strive to create an environment where employees feel valued, engaged, and motivated to make a positive impact on our community and the world, thereby enhancing Massport's competitive advantage, growth, and sustainability.

ABOUT YOU

As a Leave and Accommodations Manager, you are a trusted and compassionate HR professional who combines strong judgment, emotional intelligence, and deep expertise in employee support, compliance, and workplace accommodations. You excel at navigating complex and sensitive situations with discretion, balancing employee advocacy with organizational needs while building credibility and trust with leaders, employees, and stakeholders at all levels. Highly organized, analytical, and solutions-oriented, you communicate difficult concepts with clarity, approach challenges with fairness and consistency, and continuously seek opportunities to improve processes, reduce risk, enhance compliance, and create a positive and supportive employee experience.

What you will do:

• Lead Massport’s leave of absence and workplace accommodations programs by applying expert knowledge, sound judgment, and a people-first approach to support employees, ensure compliance, and balance operational needs with organizational goals.
• Serve as a trusted advisor to employees, managers, HR, Labor Relations, Legal, and leadership by providing guidance on complex leave, accommodation, attendance, and employee relations matters, fostering consistency, fairness, and informed decision-making.
• Identify and mitigate compliance, legal, and operational risk through proactive case management, strong documentation practices, data analysis, and cross-functional collaboration, while safeguarding confidential employee information and promoting program integrity.
• Drive continuous improvement by evaluating program effectiveness, analyzing trends and metrics, developing training and educational resources, and enhancing policies, processes, and systems to strengthen compliance, improve manager confidence, and elevate the overall employee experience.

What you offer:

• Bachelor's degree in Human Resources, Business Administration, Labor Relations, Public Administration, or a related field, or an equivalent combination of education and directly related experience. Professional HR certification (e.g., SHRM-CP or PHR) is a plus.
• 5-7 years of progressive HR experience, including at least 3 years administering leave and accommodation programs such as FMLA, ADA, PFML, and other federal and state leave regulations, with experience managing complex employee cases.
• Strong knowledge of employment laws, leave administration, employee relations, HR systems, compliance practices, and collective bargaining agreements, preferably within a unionized environment.
• Demonstrate exceptional judgment, communication, organization, and problem-solving skills, with the ability to manage sensitive matters, balance competing priorities, influence stakeholders, and drive positive outcomes.
  

WHAT WE OFFER

Collaboration with colleagues at all levels of leadership from all different disciplines, from Aviation to Maritime and beyond. Every day is different at Massport and the breadth of our impact on the Massachusetts region through our facilities provides many opportunities for our employees to grow, learn, and explore the many areas of our business. Our business is all about connecting. We support and take pride in the employees that make those connections possible each and every day.

• Work/life balance
• A supportive and inclusive culture
• Opportunities for growth
• Providing safe, healthy, and secure work environment
• Supporting the people and businesses of New England
• Achieving results and having positive impact
• Being good neighbors in the communities we serve
• Protecting the environment

The salary range for this position is $115,000 to $125,000 annually and will be determined based on a variety of factors, including relevant experience, education, certifications, training, specialized skills, and overall qualifications.