Legal Operations Coordinator

Massachusetts Port Authority; Boston, Northern (MA, KY); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Work-life balance

Inclusive culture

Growth opportunities

Safe work environment

Supporting New England communities

Environmental stewardship

Job summary

Massachusetts Port Authority is seeking a Legal Operations Coordinator to drive organized, compliant, and efficient operations within the Legal Department in Boston. You will manage workflows, billing, budgeting, and document controls while coordinating with IT and vendors to optimize legal technology systems.

The role requires a Bachelor’s degree or equivalent, 3+ years in office administration, and a proven ability to handle multiple priorities with strong communication and attention to

Qualifications

• Bachelor’s degree or equivalent combination of education and experience in legal operations, business administration, public administration, or a related field.
• 3+ years of professional office administration experience; legal office experience preferred, with exposure to legal operations or administrative functions.
• Demonstrated ability to manage multiple priorities with strong organizational, communication, and attention to detail skills.
• Technically proficient and adaptable, with experience supporting legal technology systems and a proven collaborative, team-oriented approach.

Responsibilities

• Supports the day-to-day operations of the Legal Department, ensuring priorities, workflows, and initiatives are organized, tracked, and executed efficiently.
• Manages financial and administrative processes with precision, including billing, budgeting, and expense tracking, while maintaining accurate and compliant records.
• Serves as a key resource for legal technology, coordinating system access, troubleshooting issues, and supporting system enhancements in partnership with IT and vendors.
• Maintains structured, compliant document management practices, ensuring legal records are organized, accessible, and aligned with established standards and retention requirements.

Skills

Attention to detail

Organizational skills

Communication skills

Team collaboration

Education

Bachelor’s degree or equivalent

Tools

Legal technology systems

Job description

The Massachusetts Port Authority is Going Above and Beyond™ for your career. We are a dynamic organization that connects people and businesses to the global community by air, land, and sea. Our employees are essential in moving planes, cargo, and cruise ships safely, efficiently, and sustainably. We are an economic engine, managing real estate assets where people live, work, and play. Together, the properties we own and operate generate $20 billion for the region’s economy.

Our legal team empowers Massport to propel economic growth, foster safe and efficient global transportation, and shape the dynamic landscape of Boston's waterfront. We adeptly navigate the complexities of federal, state, and local laws in support of Massport's mission, while upholding integrity and professionalism in everything we do. Through the lens of exceptional legal expertise, we facilitate the drive for innovation in the aviation and maritime industries and the creation of sustainable and vibrant communities.

ABOUT YOU

As a Legal Operations Coordinator, you bring exceptional organization, attention to detail, and accountability to complex, fast-paced environments, while proactively managing priorities and ensuring accuracy, compliance, and consistency across processes and systems. You navigate cross-functional relationships with professionalism and discretion, communicate clearly with diverse stakeholders, and adapt with agility, applying a continuous improvement mindset to enhance efficiency and support high-performing, well-orchestrated operations.

What you will do:

• Supports the day-to-day operations of the Legal Department, ensuring priorities, workflows, and initiatives are organized, tracked, and executed efficiently.
• Manages financial and administrative processes with precision, including billing, budgeting, and expense tracking, while maintaining accurate and compliant records.
• Serves as a key resource for legal technology, coordinating system access, troubleshooting issues, and supporting system enhancements in partnership with IT and vendors.
• Maintains structured, compliant document management practices, ensuring legal records are organized, accessible, and aligned with established standards and retention requirements.

What you offer:

• Bachelor’s degree or an equivalent combination of education and experience in legal operations, business administration, public administration, or a related field.
• 3+ years of professional office administration experience; legal office experience preferred, with exposure to legal operations or administrative functions.
• Demonstrated ability to manage multiple priorities with strong organizational, communication, and attention to detail skills.
• Technically proficient and adaptable, with experience supporting legal technology systems and a proven collaborative, team-oriented approach.
  

WHAT WE OFFER

Collaboration with colleagues at all levels of leadership from all different disciplines, from Aviation to Maritime and beyond. Every day is different at Massport and the breadth of our impact on the Massachusetts region through our facilities provides many opportunities for our employees to grow, learn, and explore the many areas of our business. Our business is all about connecting. We support and take pride in the employees that make those connections possible each and every day.

• Work/life balance
• A supportive and inclusive culture
• Opportunities for growth
• Providing safe, healthy, and secure work environment
• Supporting the people and businesses of New England
• Achieving results and having positive impact
• Being good neighbors in the communities we serve
• Protecting the environment