Administrative Assistant

Massachusetts Port Authority; Boston (MA); On-site; USD 63,000 - 67,000; Full time

Benefits offered by this job

Work/life balance

Inclusive culture

Growth opportunities

Safe, healthy and secure work env.

Community-minded employer

Job summary

Massachusetts Port Authority seeks an Administrative Assistant to provide high-level administrative support to Conley Terminal leadership. You will manage confidential files, assist with payroll and personnel records, and coordinate meetings and correspondence to ensure smooth operations.

Strong communication and discretion are essential. In this role, you will leverage Microsoft Office tools to generate reports, support workforce planning, and collaborate across departments.

Qualifications

• Associate’s degree or equivalent experience required and a Bachelor’s degree preferred.
• 3-5 years administrative experience supporting a manager, director, or department leader.
• Advanced proficiency in Microsoft Office applications to support executive needs.
• Strong written and verbal communication and demonstrated discretion in handling confidential information.

Responsibilities

• Serves as a trusted partner to Conley Terminal leadership by ensuring seamless administrative operations and coordinating priorities.
• Maintains payroll, personnel, and workforce records while ensuring compliance and fostering stakeholder relationships.
• Coordinates meetings, manages documents, drafts correspondence, and supports leadership initiatives.
• Utilizes data and performance reporting to provide insights and support workforce planning and continuous improvement.

Skills

Detail-oriented

Strong written and verbal communicatie

Organizational skills

Discretion and confidentiality

Education

Associate’s degree

Bachelor’s degree preferred

Tools

Word

Excel

PowerPoint

Outlook

Teams

Job description

The Massachusetts Port Authority Going Above and Beyond™ for your career. We are a dynamic organization that connects people and businesses to the global community by air, land, and sea. Our employees are essential in moving planes, cargo, and cruise ships safely, efficiently, and sustainably. We are an economic engine, managing real estate assets where people live, work, and play. Together, the properties we own and operate generate $20 billion for the region’s economy.

Our mission at the Port of Boston, including Conley Container Terminal and Flynn Cruiseport, is to be a driving force behind the New England regional economy, providing unparalleled connectivity and services to businesses worldwide. Through our dedicated commitment to safety and security, state-of-the-art infrastructure, and exceptional customer service, we strive to minimize our ecological impact and become leaders in environmental stewardship, benefiting our communities, customers, and stakeholders. By fostering economic prosperity, building strong community bonds, and maintaining unwavering operational standards, we aim to exceed expectations and position Boston as a premier and competitive global maritime gateway.

ABOUT YOU

As an Administrative Assistant, you are a highly organized, detail-oriented professional who thrives in a dynamic environment, balancing competing priorities with accuracy, discretion, and sound judgment. You build strong relationships across all levels of the organization, communicate effectively, leverage data to drive informed decisions, and take a proactive approach to supporting operational excellence, workforce needs, and organizational success.

What you will do:

• Serves as a trusted partner to Conley Terminal leadership by ensuring seamless administrative operations, effective coordination of priorities, and the management of sensitive and confidential information.
• Maintains accurate payroll, personnel, and workforce records while ensuring compliance, supporting employee needs, and fostering effective labor and stakeholder relationships.
• Facilitates communication, collaboration, and organizational effectiveness through meeting coordination, document management, correspondence preparation, and support for leadership initiatives.
• Leverages data, analytics, and performance reporting to provide operational insights, support strategic decision-making, enhance workforce planning, and drive continuous improvement.

What you offer:

• Associate’s degree or equivalent experience required. Bachelor’s degree preferred.
• 3 - 5 years administrative experience supporting a manager, director, or department leader. Experience handling confidential materials and managing multiple administrative tasks simultaneously.
• Advanced proficiency in Microsoft Office applications (Word, Outlook, Excel, PowerPoint, Teams), combined with strong written and verbal communication skills to support executive and operational needs.
• Exceptional organizational, time management, and analytical abilities, with a demonstrated commitment to accuracy, professionalism, discretion, and confidentiality in a fast-paced environment.
  

WHAT WE OFFER

Collaboration with colleagues at all levels of leadership from all different disciplines, from Aviation to Maritime and beyond. Every day is different at Massport and the breadth of our impact on the Massachusetts region through our facilities provides many opportunities for our employees to grow, learn, and explore the many areas of our business. Our business is all about connecting. We support and take pride in the employees that make those connections possible each and every day.

• Work/life balance
• A supportive and inclusive culture
• Opportunities for growth
• Providing safe, healthy, and secure work environment
• Supporting the people and businesses of New England
• Achieving results and having positive impact
• Being good neighbors in the communities we serve
• Protecting the environment

The salary range for this position is $63,000 to $67,000 annually and will be determined based on a variety of factors, including relevant experience, education, certifications, training, specialized skills, and overall qualifications.