Leave Administrator: Compassionate HR Case Manager

U-Haul; Phoenix (AZ); Presencial; USD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental & Vision plan with hearing care

Onsite medical clinic

New indoor fitness gym (Midtown campus

CVS Virtual Care

24-Hour Nurse Line

Wellness Program

Tuition Reimbursement

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Company-paid life insurance

Discounts on cell phone plans

Community involvement

Mothers Program (Paid maternity leave)

Descripción de la vacante

U-Haul International in Phoenix, AZ, is seeking an HR Leave Administrator to support Team Members nationwide through the leave-of-absence process from request to return to work. This full-time, on-site role at the Midtown Campus Tower emphasizes organization, detail orientation, and service-minded support.

You will administer various leaves (FMLA, medical, maternity, and more), review eligibility and documentation, maintain case accuracy, coordinate with disability providers and HR partners, and

Formación

• Strong attention to detail and accurate recordkeeping.
• Ability to stay organized and manage multiple priorities and deadlines.
• Strong written and verbal communication skills.
• Ability to handle sensitive and confidential information with discretion and professionalism.
• Experience supporting team members in a fast-paced administrative or service-oriented environment.

Responsabilidades

• Administer assigned FMLA, medical, maternity, federal, state, military, personal, and other leave programs from initial requests through return to work or case closure.
• Review eligibility, medical certifications, supporting documentation, and leave balances; approve or deny requests in accordance with applicable laws, policies, and procedures.
• Maintain ownership of assigned cases and ensure required information is complete, accurate, and communicated appropriately.
• Complete required follow-up, documentation, communications, and system updates accurately and on time.
• Manage benefit premium payments and related communications while Team Members are on leave.
• Coordinate leave with the Company's disability insurance provider and Human Resources partners to support Team Members on leave.
• Respond to requests and tickets within established service standards.
• Participate in shared team responsibilities, including phone queue coverage, workload coordination, and responding to leave-related inquiries from Team Members and Leadership.
• Stay informed on applicable leave requirements and program changes to support accurate case management and a positive Team Member experience.
• Escalate complex or unusual situations when additional guidance or support is needed.Protect confidential medical and employment information.
• Assist with maintaining and updating leave standard operating procedures, notification letters, information packets, and other department resources.

Conocimientos

Attention to detail

Organization

Written and verbal communication

Customer service

Independent and team collaboration

Discretion with confidential info

Administrative experience

Herramientas

HRIS system

Ticketing system

Case-management system

Descripción del empleo

U-Haul International in Phoenix, AZ, is seeking an HR Leave Administrator to support Team Members nationwide through the leave-of-absence process from request to return to work. This full-time, on-site role at the Midtown Campus Tower emphasizes organization, detail orientation, and service-minded support.

You will administer various leaves (FMLA, medical, maternity, and more), review eligibility and documentation, maintain case accuracy, coordinate with disability providers and HR partners, and