Leasing Specialist- Twin Ridge

Socket.dev; Baltimore (MD); On-site; USD 29,000 - 37,000; Full time

Job summary

Twin Ridge, a property of WPM Real Estate Management, in Baltimore, is seeking a Leasing Associate. The position offers an hourly rate starting at $21, with commission and bonus opportunities.

The role requires four weekdays from 9am-5:30pm and Saturday from 10am-5pm. Responsibilities include tracking traffic, assisting applicants, maintaining vacancy reports, preparing units for move-in, and supporting property managers with tours and communications.

Qualifications

• Ability to present a positive professional image in appearance, demeanor, and dress.
• Ability to operate PC and learn new software.
• Ability to communicate effectively.
• Ability to work flexible hours as business needs dictate.
• Must possess a valid driver’s license and vehicle.
• Requires weekend work and occasional evenings.
• Strong attention to detail.
• Commitment to excellence.
• Ability to successfully multitask in a fast-paced environment.

Responsibilities

• Track all phone and walk-in traffic and prepare weekly reports.
• Assist applicants with the application process and gather documents.
• Maintain marketing materials and vacancy reports.
• Manage vacancies and ensure units are ready for move-in.
• Perform basic cleaning to prepare vacant apartments for showings.
• Support resident retention and assist with community events.
• Coordinate tours for prospects, residents, and vendors.
• Produce and distribute forms, spreadsheets, and information packages for management.
• Maintain filing systems for residents, invoices, and vendors.
• Provide administrative support to property managers and assist with operations.

Skills

Professional image

PC proficiency

Effective communication

Flexible hours

Driver's license

Weekend/evening availability

Attention to detail

Multitasking

Education

High School Diploma or equivalent

Job description

** Hourly rate starting at $21 an hour**

**Leasing associates are offered a competitive base pay, plus commission and bonus opportunity! **

Twin Ridge is a property of WPM Real Estate Management, one of the area’s largest property management companies and named a “Top Workplace” by The Baltimore Sun for twelve consecutive years! At WPM we encourage continuing education and certification opportunity; we offer competitive salaries and bonuses, and a Welcoming company culture that sets us apart from the others!

In this position, you would be required to work 4 weekdays from 9am-5:30pm and Saturday from 10AM-5PM.

In this role, your essential functions will include:

• Tracking all phone and walk‑in traffic by recording it into the system daily; prepare weekly traffic reports
• Assist applicants with application process and gather the supporting documentation
• Maintain marketing materials
• Manage vacancies by maintaining vacancy report daily, performing all checklist items to prepare vacant unit for move‑in
• Ensuring vacant apartments are ready for move‑in by performing minor cleaning of fixtures, floors, windows, etc.
• Promote resident retention through completion of tasks in Resident Retention Plan; Planning, assisting with, andparticipating incommunity events for the residents
• Visit competitor properties quarterly to stay informed of competitor specials
• Assist Management in establishing, promoting, and maintaining positive relations with the residents and with everyday operations of the property
• Provide prospects, residents and vendors with assistance in scheduling building tours, maintenance, communicating building procedures and supplying general building information.
• Coordinate, Market and participate in resident outreach and Marketing events
• Provide support to Property Managers by producing, modifying and /or distributing various forms, spreadsheets, manuals, information packages and etc.
• Process correspondence with residents, contractors and other third parties for Property Management staff.
• Maintain and update insurance certificate files for all residents
• Assist in electronic/hard copy filing systems for all residents, invoices, purchase orders, vendors, and other files.
• Contribute toward operational needs by helping to provide phone coverage, administrative support related to maintaining property management operations
• Perform other duties as assigned

Required Knowledge, Skills, and Abilities

• Ability to present a positive professional image in appearance, demeanor, and dress
• Ability to operate PC and learn new software
• Ability to communicate effectively
• Ability to work flexible hours as business needs dictate
• Must possess a valid driver’s license and vehicle
• Requires weekend work and occasional evenings
• Strong attention to detail
• Commitment to excellence
• Ability to successfully multitask in a fast‑paced environment

Education and Experience

• High School Diploma or equivalent
• Prior leasing and/or sales experience preferred

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