Leasing Specialist

Continental Realty; Catonsville (MD); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Bonus/Commission

Rent discount

Health/dental/vision/401K

Paid training

Job summary

Continental Realty is seeking a Leasing Specialist for Mount Ridge in Baltimore, MD 21228. The role focuses on leasing apartment homes, delivering exceptional customer service, and managing leads to tours and residents.

The position offers a competitive hourly rate plus bonus/commission, plus a 20% monthly rent discount at suitable communities, plus health/dental/vision/401K with generous match and paid training.

Qualifications

• Leasing experience and/or training strongly preferred.
• 2+ years of sales, hospitality or customer service experience considered.
• General office administrative experience with verbal and written communication skills.
• Vehicle and driver's license required.

Responsibilities

• Lease apartment homes and deliver excellent customer service.
• Manage leads, conduct tours, and convert tours to residents.
• Create and conduct events for residents on a regular basis.
• Follow up with prospects and maintain rapport with residents.
• Know product and articulate its market value.
• Collaborate with team to meet resident needs.

Skills

Sales experience

Lead management

Customer service

Communication

Event planning

Conflict resolution

Team collaboration

Leasing experience

Office administration

Self-motivation

Outgoing personality

People skills

Driver’s license

Job description

Position: Leasing Specialist for Mount Ridge - Baltimore, MD 21228

Role Overview

As a Leasing Specialist for Mount Ridge, you will work at a fast pace to lease apartment homes and deliver exceptional customer service. This community has 266 units.

Competitive hourly rate + bonus/commission + 20% monthly rent discount at any of our suitable communities + health/dental/vision/401K with generous match + paid training.

• Sales focused. Strong lead management to be able to convert leads to tours and tours to residents.
• Conflict resolution skills, ability to de-escalate issues and problem-solve.
• Create and conduct fun events for the residents on a regular basis.
• Deliver great customer service to your current residents.
• Follow up with prospects. Consistent follow-ups are one of the most valuable acts for anyone in a sales role.
• Product and market knowledge. Understand our product and be able to articulate its value in the market.
• Collaborate with your team. Understand the unique needs of prospects and residents to determine the best solution.
• Leasing experience and/or training is strongly preferred.
• 2+ years of sales, hospitality and customer service exp also considered.
• General office administrative exp, verbal and written communication skills.
• Self-motivation and drive.
• Outgoing personality, quick to connect with others.
• People skills. The ability to have conversations with prospects and residents to understand their real needs, so you can build rapport and trust.
• Ability to work rotating Saturdays (still work 40 hours per week)
• Vehicle, driver’s license

We've been Certified a Top Workplace Nationally and Top Ten Property Management Company Nationwide.