Leasing Consultant- Towsontown Place

WPM Real Estate Management; Baltimore (MD); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holidays

401(k) with company match

Rent discount

Job summary

WPM Real Estate Management in Baltimore, MD is seeking a Leasing Specialist to transform apartments into welcoming homes by understanding and fulfilling residents' needs. The role includes property tours, leasing options explanations, and coordinating move-ins, with weekend availability.

The ideal candidate has customer-service, sales, or marketing background and experience with Entrata is a plus. This is a full-time position with a base pay of $19/hour plus commission and bonuses.

Qualifications

• High School Diploma or GED required.
• Previous leasing, hospitality, or high-end retail experience preferred.
• Available to work Saturdays and occasional evenings.

Responsibilities

• Greet prospects, give property tours, and explain leasing options.
• Assist with applications and collect required documentation.
• Respond to calls, emails, and walk-ins; log traffic and prepare reports.
• Maintain marketing materials and participate in outreach efforts.
• Coordinate with maintenance to ensure units are ready for move-in.
• Support community events and resident retention initiatives.
• Assist property managers with daily operations and admin tasks.
• Maintain accurate resident files and insurance documentation.

Skills

Customer service

Sales mindset

Communication

Organization

Education

High School Diploma or GED

Tools

Entrata software

Job description

WPM seeks a dynamic, enthusiastic, and customer-focused individual to join our team as a Leasing Specialist at Towsontown Place Apartments. As a key team member, you will help transform our apartments into welcoming homes by understanding and fulfilling residents' needs, organizing engaging community events, and applying creative problem-solving to address challenges.

We are looking for candidates with a customer service, sales, or marketing background. Leasing and Entrata software experience is a plus. This full-time position requires availability Monday through Friday with weekend availability.

Leasing Specialist

Location: Baltimore, MD
Pay:$19/hour + commission and bonus opportunities
Schedule: Full-time | Monday–Friday plus occasional weekends

What You’ll Do

• Greet prospects, give property tours, and explain leasing options
• Assist with applications and collect required documentation
• Respond to calls, emails, and walk-ins; log traffic and prepare reports
• Maintain marketing materials and participate in outreach efforts
• Coordinate with maintenance to ensure units are ready for move-in
• Support community events and resident retention initiatives
• Assist property managers with daily operations and admin tasks
• Maintain accurate resident files and insurance documentation

What We’re Looking For

• Positive, professional, and customer-service driven
• Strong communication and organizational skills
• Able to multitask in a busy office setting
• Comfortable using a PC and learning new software (Entrata a plus)
• Must have a valid driver’s license and reliable transportation
• Available to work Saturdays and occasional evenings

Qualifications

• High School Diploma or GED required
• Previous leasing, hospitality, or high end retail experience preferred
• Starting $19/hour (based on experience) + commission & bonuses
• Health, dental, and vision insurance
• Paid time off & holidays
• 401(k) with company match
• Rent discount for eligible full-time employees
• Training and career development opportunities