Leasing Consultant- Jefferson House/Falls Court

WPM Real Estate Management; Baltimore (MD); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holidays

401(k) with company match

Rent discount for eligible full-time

commission & bonuses

Job summary

WPM Real Estate Management is seeking a Leasing Specialist for Jefferson House in Baltimore, MD. You will greet prospects, give tours, explain leasing options, and assist with applications, helping turn apartments into welcoming homes.

This full-time role requires Monday–Friday availability with Saturdays as needed, strong customer service and communication skills, and comfort with Entrata software. A valid driver’s license and reliable transportation are a plus.

Qualifications

• High School Diploma or GED required.
• Previous leasing, hospitality, or high end retail experience preferred.
• Positive, professional, and customer-service driven.

Responsibilities

• Greet prospects, give property tours, and explain leasing options.
• Assist with applications and collect required documentation.
• Respond to calls, emails, and walk-ins; log traffic and prepare reports.
• Maintain marketing materials and participate in outreach efforts.
• Coordinate with maintenance to ensure units are ready for move-in.
• Support community events and resident retention initiatives.
• Assist property managers with daily operations and admin tasks.
• Maintain accurate resident files and insurance documentation.

Skills

Customer service

Sales experience

Marketing background

Communication

Organization

Multitasking

PC skills

Adaptability

Education

High School Diploma or GED

Tools

Entrata

Job description

Leasing Consultant- Jefferson House/Falls Court

WPM seeks a dynamic, enthusiastic, and customer-focused individual to join our team as a Leasing Specialist at Jefferson House in Baltimore, MD. As a key team member, you will help transform our apartments into welcoming homes by understanding and fulfilling residents' needs, organizing engaging community events, and applying creative problem-solving to address challenges.

We are looking for candidates with a customer service, sales, or marketing background. Leasing and Entrata software experience is a plus. This full-time position requires availability Monday through Friday with occasional Saturday availability.

Leasing Specialist

Location: Baltimore, MD
Pay: $19 hour (based on leasing experience) + commission and bonus opportunities
Schedule: Full-time | Monday-Friday (8:30 AM - 5:00 PM)

What You'll Do

• Greet prospects, give property tours, and explain leasing options
• Assist with applications and collect required documentation
• Respond to calls, emails, and walk-ins; log traffic and prepare reports
• Maintain marketing materials and participate in outreach efforts
• Coordinate with maintenance to ensure units are ready for move-in
• Support community events and resident retention initiatives
• Assist property managers with daily operations and admin tasks
• Maintain accurate resident files and insurance documentation

What We're Looking For

• Positive, professional, and customer-service driven
• Strong communication and organizational skills
• Able to multitask in a busy office setting
• Comfortable using a PC and learning new software (Entrata a plus)
• Must have a valid driver's license and reliable transportation
• Available to work Saturdays and occasional evenings

Qualifications

• High School Diploma or GED required
• Previous leasing, hospitality, or high end retail experience preferred
• $19/hour (based on experience) + commission & bonuses
• Health, dental, and vision insurance
• Paid time off & holidays
• 401(k) with company match
• Rent discount for eligible full-time employees
• Training and career development opportunities