Leasing Specialist

Continental Realty Corporation; Maryland; On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Bonus/commission

Rent discount (20% monthly)

Health insurance

Dental/vision insurance

401K with match

Paid training

Competitive hourly pay

Job summary

Continental Realty Corporation's Mount Ridge in Baltimore, MD is seeking a Leasing Specialist to quickly lease apartment homes and deliver exceptional service. The community has 266 units.

You will handle lead management, host tours, maintain product knowledge, and collaborate with the team. A minimum of 2 years in sales or leasing is preferred; Saturdays are rotated and you still work 40 hours weekly. Health benefits and a rent discount are offered.

Qualifications

• Leasing experience or training preferred.
• 2+ years in sales, hospitality or customer service.
• Strong verbal and written communication skills.
• Self-motivated with drive.
• Outgoing personality and ability to build rapport.
• Willing to work rotating Saturdays and maintain 40-hour weeks.
• Must have a vehicle and valid driver’s license.

Responsibilities

• Manage leads and convert to tours and residents.
• De-escalate issues and resolve conflicts.
• Create and host resident events regularly.
• Deliver outstanding customer service to current residents.
• Follow up with prospects to secure tours.
• Maintain product and market knowledge and articulate value.
• Collaborate with the team to meet residents' needs.

Skills

Leasing experience

Sales experience

Customer service

Communication skills

Organization

Driver's license

Job description

Position: Leasing Specialist for Mount Ridge - Baltimore, MD 21228

Role Overview

As a Leasing Specialist for Mount Ridge, you will work at a fast pace to lease apartment homes and deliver exceptional customer service. This community has 266 units.

Competitive hourly rate + bonus/commission + 20% monthly rent discount at any of our suitable communities + health/dental/vision/401K with generous match + paid training.

Most Important Responsibilities

• Sales focused. Strong lead management to be able to convert leads to tours and tours to residents.
• Conflict resolution skills, ability to de-escalate issues and problem-solve.
• Create and conduct fun events for the residents on a regular basis.
• Deliver great customer service to your current residents.
• Follow up with prospects. Consistent follow-ups are one of the most valuable acts for anyone in a sales role.
• Product and market knowledge. Understand our product and be able to articulate its value in the market.
• Collaborate with your team. Understand the unique needs of prospects and residents to determine the best solution.

Most Important Qualifications

• Leasing experience and/or training is strongly preferred.
• 2+ years of sales, hospitality and customer service exp also considered.
• General office administrative exp, verbal and written communication skills.
• Self-motivation and drive.
• Outgoing personality, quick to connect with others.
• People skills. The ability to have conversations with prospects and residents to understand their real needs, so you can build rapport and trust.
• Ability to work rotating Saturdays (still work 40 hours per week)
• Vehicle, driver’s license

We've been Certified a Top Workplace Nationally and Top Ten Property Management Company Nationwide.