Leasing Specialist: Tours, Outreach & Resident Experience

Tech Sales Jobs; Charlotte (NC); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

Health insurance

Dental insurance

Vision insurance

Life Insurance

Prescription coverage

401(k) match

Job summary

Hawkins Press in Charlotte, NC is seeking a Leasing Consultant to maximize occupancy and deliver outstanding customer service to residents. You will greet prospective residents, provide property tours, perform outreach marketing, and support leasing activities.

You will also manage social media initiatives, follow up with prospects, assist with resident retention, and coordinate with local businesses. The role requires a customer‑oriented mindset and weekend availability.

Qualifications

• 1 year of customer service, sales or office experience required.
• High School Diploma or GED; some college preferred.
• Customer service, sales, and goal-oriented mindset.

Responsibilities

• Greeting prospective residents and providing them with property tours.
• Performing proper outreach marketing.
• Help create engaging social media initiatives to connect residents, and manage posts.
• Daily follow up on all prospects to make sure all questions are answered and a “high touch” approach adhered to.
• Assisting with resident retention.
• Support efforts to partner with nearby businesses, events, and other local organizations.
• Walking the marketing path daily.
• Providing excellent customer service to residents and prospects.
• Processing lease applications and qualifying residents.
• Supporting the Community Manager with general office maintenance by answering phones and performing other administrative tasks.
• Play a key role in resolving resident concerns and issues.
• Other duties as assigned.

Skills

Customer service experience

Sales aptitude

Communication skills

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Hawkins Press in Charlotte, NC is seeking a Leasing Consultant to maximize occupancy and deliver outstanding customer service to residents. You will greet prospective residents, provide property tours, perform outreach marketing, and support leasing activities.

You will also manage social media initiatives, follow up with prospects, assist with resident retention, and coordinate with local businesses. The role requires a customer‑oriented mindset and weekend availability.