Leasing Specialist: Tour-Driven Community Advocate

Hillpointe; Davenport (FL); On-site; USD 22,000 - 33,000; Full time

Job summary

Hillpointe is seeking a Leasing Specialist to lead property tours, showcase community features, and provide outstanding customer service to prospective residents. The role emphasizes a friendly, people-centered approach and effective communication to align features with prospects’ needs.

The position supports welcoming, professional interactions on-site, with flexible scheduling including weekends, and requires strong interpersonal skills. A High school diploma is expected.

Qualifications

• Customer service experience or hospitality/sales background preferred.
• Strong communication and interpersonal skills.
• Ability to engage with diverse individuals and prospects.
• Must have valid driver’s license if required for property operations.

Responsibilities

• Greet prospective residents and conduct engaging property tours.
• Highlight community features, amenities, and benefits tailored to the prospects.
• Answer questions and address concerns during tours.
• Coordinate schedules with the Leasing Experience Coordinators to manage tour appointments.
• Provide timely responses to inquiries.
• Maintain cleanliness of community tour paths, amenities, and units to ensure positive appearance.
• Gather prospective resident information and proactively engage and follow-up through phone, text message, and email communication.
• Assist in creating a welcoming and professional environment within the community.

Skills

Customer service

Communication

Sales

Hospitality

Education

High school diploma

Job description

Hillpointe is seeking a Leasing Specialist to lead property tours, showcase community features, and provide outstanding customer service to prospective residents. The role emphasizes a friendly, people-centered approach and effective communication to align features with prospects’ needs.

The position supports welcoming, professional interactions on-site, with flexible scheduling including weekends, and requires strong interpersonal skills. A High school diploma is expected.