Leasing Experience Specialist

Hillpointe; Middleburg (FL); On-site; USD 34,000 - 46,000; Full time

Job summary

Hillpointe is seeking a Leasing Specialist to lead property tours for prospective residents, delivering exceptional customer service and showcasing the community’s lifestyle and value. The ideal candidate thrives in a people-centered environment and excels at communicating features that match prospects’ needs.

Responsibilities include greeting residents, handling inquiries, coordinating tour schedules with Leasing Experience Coordinators, and maintaining a welcoming community atmosphere.

Qualifications

• Proven ability to greet and assist prospective residents.
• Strong communication to showcase community benefits.
• Ability to respond to inquiries and coordinate tours.
• High level of customer-service orientation and hospitality.

Responsibilities

• Greet prospective residents and conduct engaging property tours.
• Highlight community features, amenities, and benefits tailored to prospects.
• Answer questions and address concerns during tours.
• Coordinate schedules with Leasing Experience Coordinators to manage tour appointments.
• Provide timely responses to inquiries.
• Maintain cleanliness of tour paths, amenities, and units to ensure positive appearance.
• Gather prospective resident information and proactively engage via phone, text, and email.
• Assist in creating a welcoming and professional environment within the community.

Skills

Customer service

Communication

Interpersonal skills

Sales

Hospitality

Education

High school diploma or equivalent

Tools

Driver's license

Job description

Hillpointe is seeking a Leasing Specialist to lead property tours for prospective residents, delivering exceptional customer service and showcasing the community’s lifestyle and value. The ideal candidate thrives in a people-centered environment and excels at communicating features that match prospects’ needs.

Responsibilities include greeting residents, handling inquiries, coordinating tour schedules with Leasing Experience Coordinators, and maintaining a welcoming community atmosphere.