Leasing Specialist, Multi-Family Property Ops

Neighborly Ventures; Molalla (OR); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

401(k)

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Life Insurance

Paid Time Off

Associate Rent Discount

Employee Assistant Program

Job summary

Neighborly Communities is seeking a Leasing Specialist to support the Community Manager and Assistant Community Manager in daily leasing operations and resident services. You will ensure responsive customer service, maintain resident files, and help implement leasing strategies across properties.

The role requires a high school diploma and at least one year of customer service experience, with on-site attendance and knowledge of fair housing practices. Training in property platforms is provided.

Qualifications

• High school diploma or equivalent.
• At least 1 year of customer service experience.

Responsibilities

• Assist the Community Manager with the administration, improvement, maintenance and general operations of Neighborly Communities' Properties.
• Maintain a thorough understanding of all fair housing regulations.
• Adhere to all fair housing regulations.
• Help resolve operational and residential issues that may arise from residents, vendors, etc.
• Provide exceptional customer service to residents by striving to exceed their expectations.
• Maintain regular and reliable on-site/in-office attendance in accordance with the attendance policy.
• Adhere to the community's operations policies and procedures for tasks such as lease expirations/renewals, market surveys, census reports, applicant screenings, and move in/out processes.
• Be an active participant in Safety Meetings with the Service Manager.
• Help create and coordinate resident retention events.

Skills

Customer service

Communication

Organization

Fair Housing knowledge

Outward mindset

Education

High school diploma or equivalent

Job description

Neighborly Communities is seeking a Leasing Specialist to support the Community Manager and Assistant Community Manager in daily leasing operations and resident services. You will ensure responsive customer service, maintain resident files, and help implement leasing strategies across properties.

The role requires a high school diploma and at least one year of customer service experience, with on-site attendance and knowledge of fair housing practices. Training in property platforms is provided.