Leasing Specialist - Manassas, VA

Westgate Apartments Limited Partnership; Manassas (VA); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

401(k)

excellent medical/dental coverage

other benefits

Job summary

Management Services Corporation (MSC), part of The Caton Companies, seeks a Leasing Specialist for Westgate Apartments in Manassas, VA. Full-time, on-site position with training provided for applicants without prior leasing experience.

Responsibilities include showing apartments, pre-qualifying prospects, processing applications, and maintaining move-in/renewal schedules while delivering friendly, accurate information to residents and visitors.

Qualifications

• High School Diploma or equivalent.
• No leasing experience required; training provided.
• Excellent communication and customer service skills.

Responsibilities

• Greet residents and prospects and schedule appointments.
• Provide accurate information about the community and leases.
• Show apartments and pre-qualify prospects.
• Process applications, run credit, verify references.
• Maintain move-in/renewal paperwork and calendars.

Skills

People skills

Organizational skills

Spanish language

Customer service

Communication

Education

High School Diploma

College degree preferred

Tools

MRI lease system

Job description

Salary Range: $21.00 To $23.00 Hourly

Management Services Corporation (MSC), one of The Caton Companies, is one of Virginia's leading property management companies. We are seeking a full time Leasing Specialist for our 795-unit Westgate Apartments and Townhomes in Manassas. The work of The Caton Companies is work that matters to our communities and to society. At MSC, we take our jobs seriously and work hard, but we like to have fun in the process.

The perfect Leasing Specialist is a top notch super hard worker who loves to go above and beyond to make an impact at Westgate by helping future residents find just the right place to live. You've got to be a people person, organized, and you've got to LOVE working with a pretty awesome team. And if you speak Spanish, that's even better! Experience is not required...we'll even train you!

We are growing, and we'd love to take you along for the ride. When we grow, you grow...we'll do our best to make sure of that.

Summary/Objective

To market and lease rental units to maximize occupancy for apartment properties and support Managements marketing plan. To perform all duties of the position in competent, professional and timely manner; and in accordance with Company Policies and Fair Housing Laws.

Essential Functions

• Greet and assist residents, prospective residents and visitors promptly and courtesy. Answer all telephones promptly and provide courteous assistance to callers; schedule appointments for prospects. Maintain office coverage.
• Provide all residents, prospective residents and visitors with accurate information that pertains to the community, and the apartments. Keep all information up-to-date and maintain a file for historical information. Thorough knowledge of current rental rates, lease terms, specifications, locations and all property amenities and company policies.
• Show and demonstrate apartments following proper show procedures. Pre-qualify prospective residents. Follow-up on all inquiries through telephone and written correspondence.
• Process applications thoroughly and promptly according to the rental criteria, run credit reports for applicants, verify employment and housing references. Submit application to Property Manager for approval. Maintain considerate and timely contact with prospects and applicants.
• Accept application fees, reservation deposits, move-in rent assuring all rental and record keeping procedures are followed properly and carefully.
• Prepare renewal and initial leases legible and accurately 24 hours prior to scheduled move-in. Review lease and resident information thoroughly with approved applicants prior to move-in.
• Maintain satisfactory ratios in relation to telephone to visit, show to lease, conversion & TPA.
• Keep the move-in calendar updated. Prepare move-in and renewal packets are required.
• Input traffic activity information in MRI daily.
• Inspect available and model apartments for show quality and maintenance work orders. Record description for pricing. Inspect rented apartments at least 48 hours prior to move-in date.

Position Type and Expected Hours of Work

This is a full-time position; typical work hours and days are Monday – Friday 8:30 a.m. to 5:30 p.m. Every other Saturday from 9:00 a.m. – 3:00 p.m. One day off during the week when working on Saturday.

Required Education and Experience

• High School Diploma or equivalent
• Previous marketing, sales or customer service experience normally acquired by some work experience. Leasing experience not required.

Preferred Education and Experience

• College Degree preferred but not required
• 2-3 years’ previous experience

Salary depends on skills and experience.

• 401(k)
• excellent medical/dental coverage
• other benefits