Leasing Specialist: Growth & Resident Experience

CAF Management, LLC; Houston (TX); Hybrid; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health, dental & Vision insurance

401(k) with company contributions

Paid holidays

PTO based on tenure

Parental leave

Housing discount

Commission incentives

Job summary

CAF Management, LLC is seeking a Leasing Professional to greet prospective residents, conduct tours, and guide applicants through the leasing process from start to finish. You will maintain records in Entrata or similar software and support marketing efforts and resident events.

This full-time onsite role requires strong customer service, the ability to work Saturdays, and comfort with leasing goals and sales metrics.

Qualifications

• Strong customer service and communication skills.
• Availability to work Saturdays (closed on Sundays) and maintain a flexible weekday schedule.
• Comfortable working with leasing goals and sales metrics.
• Basic computer proficiency and willingness to learn new systems.
• Bilingual abilities.

Responsibilities

• Greet prospective residents, provide tours, and highlight community features.
• Answer phone calls, emails, and online inquiries with professionalism and urgency.
• Guide applicants through the leasing process from start to finish.
• Maintain accurate records in Entrata (or similar software).
• Assist with marketing efforts, outreach, and resident events.
• Support move-ins, lease renewals, and resident communication.
• Collaborate with maintenance and management teams to ensure resident satisfaction.
• Stay current on market trends, pricing, and availability.

Skills

Customer service

Communication skills

Bilingual abilities

Basic computer proficiency

Sales metrics familiarity

Tools

Entrata

Job description

CAF Management, LLC is seeking a Leasing Professional to greet prospective residents, conduct tours, and guide applicants through the leasing process from start to finish. You will maintain records in Entrata or similar software and support marketing efforts and resident events.

This full-time onsite role requires strong customer service, the ability to work Saturdays, and comfort with leasing goals and sales metrics.