Leasing Specialist - Full - Time

Redstone Residential; Chicago (IL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

15 days of PTO and 10 paid holidays

Paid parental leave

401K Plan with up to 6% matching

Employee Assistance Program

Short-term Disability Insurance

Job summary

Redstone Residential seeks a Leasing Specialist to handle day-to-day leasing and administrative duties onsite. You will assist residents and prospects with payments, records, and inquiries, while helping the team achieve leasing KPIs.

The role requires 1–2 years of customer service and sales experience, familiarity with PM software is a plus, and a friendly, professional demeanor is essential.

Qualifications

• 1–2 years of customer service and sales experience.
• Experience with Entrata Software is a plus.
• Ability to stay calm in high-stress situations.
• Friendly, warm demeanor with strong communication.
• High school diploma or equivalent.

Responsibilities

• Assist residents and prospects with daily needs such as rent payments.
• Collaborate with team to achieve leasing KPI goals.
• Maintain knowledge of community features to respond quickly to inquiries.
• Provide exceptional customer service and teamwork.
• Live on site and support leasing operations.

Skills

Customer service

Sales experience

Teamwork

Basic computer skills

Education

High School Diploma

Tools

Entrata Software

Job description

Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.

Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.

Redstone's purpose is "to empower our people and elevate communities". We achieve our purpose by embodying our core values:

• We Are Believers
• We Communicate Authentically with Care
• We Stay The Course
• We Drive Performance

CLASSIFICATION: Full-Time, Non-Exempt

COMPENSATION: $18.00 Per Hour, with the ability to earn performance bonuses

BENEFITS:

• Health, Vision, and Dental Insurance
• 15 days of PTO and 10 paid holidays
• Paid parental leave
• 401K Plan with up to 6% matching
• Employee Assistance Program
• Short-term Disability Insurance

POSITION SUMMARY: The Leasing Specialist assists with day-to-day leasing and administrative operations for the community. Leasing Specialists assist Community and Leasing Managers with reaching all KPI goals.This role requires the individual to live onsite.

KEY DUTIES & RESPONSIBILITIES:

• Assist residents, & prospects with daily needs in a professional manner (rent payments, ledger questions, etc.)
• Consistently and genuinely demonstrate exemplary principles of customer service and teamwork
• Work with your team to reach daily and weekly leasing goals
• Maintain a working knowledge of all aspects of the community to quickly respond to inquiries
• Work collaboratively with other staff members in a highly entrepreneurial environment.

EXPERIENCE & QUALIFICATIONS:

• 1-2 years of customer service and sales experience
• Experience with Entrata Software or familiarity with PM software is a plus
• Ability to remain calm and collected in high-stress situations
• Enjoy and take pride in providing excellent service
• Warm, friendly demeanor
• Basic computer skills: typing and writing ability for correspondence, memos, etc.
• High School Diploma or equivalent

At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.