Leasing Specialist - Full - Time

Redstone Residential, Inc.; Chicago (IL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Paid time off (PTO)

Paid holidays

Parental leave

401K with matching

Education assistance

Employee Assistance Program

Job summary

Redstone Residential, Inc. is seeking a Leasing Specialist to support day-to-day leasing and administrative operations at our on-site community in Chicago. The role involves assisting residents and prospects, handling payments and inquiries, and helping the team hit leasing KPIs.

The ideal candidate has 1–2 years in customer service and sales, strong communication abilities, and familiarity with Entrata or PM software. We offer comprehensive benefits and a growth-minded, collaborative culture.

Qualifications

• 1-2 years of customer service and sales experience.
• Strong communication skills.
• Experience with Entrata Software or PM software is a plus.

Responsibilities

• Assist residents and prospects with daily needs (rent payments, ledger questions).
• Demonstrate exemplary customer service and teamwork.
• Work with the team to reach daily/weekly leasing goals.
• Maintain knowledge of community to respond quickly to inquiries.
• Collaborate with staff in a fast-paced, entrepreneurial environment.

Skills

Customer service

Sales

Communication

Teamwork

Education

High School Diploma or equivalent

Tools

Entrata Software

Job description

Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.

Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.

Redstone's purpose is "to empower our people and elevate communities". We achieve our purpose by embodying our core values:

• We Are Believers
• We Communicate Authentically with Care
• We Stay The Course
• We Drive Performance

CLASSIFICATION

Full-Time, Non-Exempt

COMPENSATION

$18.00 Per Hour, with the ability to earn performance bonuses

Benefits

• Health, Vision, and Dental Insurance
• 15 days of PTO and 10 paid holidays
• 3 Paid service days
• Paid parental leave
• 401K Plan with up to 6% matching
• Continued Education Program
• Employee Assistance Program
• Short-term Disability Insurance

POSITION SUMMARY

The Leasing Specialist assists with day-to-day leasing and administrative operations for the community. Leasing Specialists assist Community and Leasing Managers with reaching all KPI goals.This role requires the individual to live onsite.

Key Duties & Responsibilities

• Assist residents, & prospects with daily needs in a professional manner (rent payments, ledger questions, etc.)
• Consistently and genuinely demonstrate exemplary principles of customer service and teamwork
• Work with your team to reach daily and weekly leasing goals
• Maintain a working knowledge of all aspects of the community to quickly respond to inquiries
• Work collaboratively with other staff members in a highly entrepreneurial environment.

Experience & Qualifications

• 1-2 years of customer service and sales experience
• Strong communication skills
• Experience with Entrata Software or familiarity with PM software is a plus
• Ability to remain calm and collected in high-stress situations
• Enjoy and take pride in providing excellent service
• Warm, friendly demeanor
• Basic computer skills: typing and writing ability for correspondence, memos, etc.
• High School Diploma or equivalent

At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.