Leasing Specialist: Energetic, Customer-Driven, On-Site

Cardinal Group Companies; Avoca (KY); On-site; USD 21,000 - 28,000; Full time

Job summary

Cardinal Group Companies is seeking a Leasing Team Member in Louisville, KY. This full-time, non-exempt role offers an hourly rate with benefits and bonus eligibility. You will drive occupancy by engaging residents, presenting the community, and guiding applicants through the leasing process.

The position emphasizes strong people skills, a fast-paced environment, and a commitment to service excellence. On-site work and career advancement opportunities are available.

Qualifications

• 1-2 years of customer service and sales experience.
• High-energy and enjoys a fast pace environment.
• Enjoys and takes pride in providing excellent service.
• Great with people — warm, friendly and helpful in person and on the phone.

Responsibilities

• Be an ambassador for customer service by consistently going above and beyond to ensure that Cardinal customers are satisfied.
• Utilize the Cardinal Way of Leasing by warmly greeting prospective clients, answering calls, determining needs, presenting the community and apartments, selling benefits, closing the sale and following up.
• Complete all lease applications and lease file paperwork.
• Maintain accurate lease file documentation and participate in lease file audits.
• Maintain cleanliness of the tour path for a positive first impression.
• Demonstrate a positive and professional attitude with team members, residents, and vendors.
• Participate in and assist with planning community events.
• Assist with additional community projects as assigned by the Community Manager.
• Participate in Cardinal U training as required.

Skills

Customer service

Sales experience

High energy

People skills

Education

High School Diploma or equivalent

Job description

Cardinal Group Companies is seeking a Leasing Team Member in Louisville, KY. This full-time, non-exempt role offers an hourly rate with benefits and bonus eligibility. You will drive occupancy by engaging residents, presenting the community, and guiding applicants through the leasing process.

The position emphasizes strong people skills, a fast-paced environment, and a commitment to service excellence. On-site work and career advancement opportunities are available.