Dynamic Leasing Specialist | Great Earnings & Growth

Cardinal Group Companies; Knoxville (TN); On-site; USD 21,000 - 26,000; Full time

Job summary

Cardinal is seeking a Leasing Team Member in Knoxville, TN for a full-time, non-exempt role. Compensation is hourly with benefits and bonus eligibility.

The position aims for 100% occupancy by retaining residents, leasing current and pre-leasing future availability. Responsibilities include customer service excellence, following the Cardinal Way of Leasing, processing lease paperwork, maintaining files, and participating in community events.

Qualifications

• 1-2 years of customer service and sales experience.
• High-energy and enjoys a fast pace environment.
• Enjoys and takes pride in providing excellent service.
• Great with people - warm, friendly and helpful in person and on the phone.
• Basic computer skills: typing and writing ability for correspondence, memos, etc.
• High School Diploma or equivalent.
• Available evenings and weekends.
• Ability to embody the Cardinal Culture and Cardinal Core Values every day.

Responsibilities

• Be an ambassador for customer service by consistently going above and beyond to ensure that Cardinal customers are satisfied.
• Utilize the Cardinal Way of Leasing by warmly greeting prospective clients, answering incoming leasing calls, determining needs and preferences, professionally presenting the community and apartment homes, utilizing feature/benefit selling, closing the sale and following up.
• Complete all lease applications and lease file paperwork.
• Maintain accurate lease file documentation in accordance with company policy; participate in lease file audits as assigned by the Community Manager.
• Maintain cleanliness of the tour path to ensure a positive first impression of the community.
• Demonstrate a positive and professional attitude with team members, residents, prospective residents, and vendors.
• Participate in and assist with planning community events.
• Assist with various additional community projects as assigned by the Community Manager.
• Participate in Cardinal U training as required.

Skills

Customer service

Sales

High-energy

People skills

Basic computer skills

Education

High School Diploma

Tools

Typing

Writing

Job description

Cardinal is seeking a Leasing Team Member in Knoxville, TN for a full-time, non-exempt role. Compensation is hourly with benefits and bonus eligibility.

The position aims for 100% occupancy by retaining residents, leasing current and pre-leasing future availability. Responsibilities include customer service excellence, following the Cardinal Way of Leasing, processing lease paperwork, maintaining files, and participating in community events.