Leasing Consultant — On-Site, Fast-Paced, Benefits

Cardinal Group Career; Knoxville (TN); On-site; USD 19,000 - 30,000; Full time

Job summary

Cardinal Group Career is seeking a Leasing Team Member (Full-time, non-exempt) in Knoxville, TN. The role focuses on high-energy client engagement, occupancy goals, and delivering exceptional service while guiding prospective residents through the leasing process.

You will work on-site alongside a team, manage applications, and participate in community events to drive satisfaction and retention. The position offers an hourly rate with benefits and bonus eligibility, requiring 1–2 years of

Qualifications

• 1-2 years of customer service and sales experience.
• High-energy and enjoys a fast pace environment.
• Enjoys and takes pride in providing excellent service.
• Great with people - warm, friendly and helpful in person and on the phone.
• Basic computer skills: typing and writing ability for correspondence, memos, etc.
• High School Diploma or equivalent.
• Available evenings and weekends.
• Ability to embody the Cardinal Culture and Cardinal Core Values every day.

Responsibilities

• Be an ambassador for customer service by consistently going above and beyond to ensure Cardinal customers are satisfied.
• Warmly greet prospective clients, answer incoming leasing calls, determine needs and preferences, professionally present the community and apartment homes, utilize feature/benefit selling, close the sale, and follow up.
• Complete all lease applications and lease file paperwork.
• Maintain accurate lease file documentation in accordance with company policy; participate in lease file audits as assigned by the Community Manager.
• Maintain cleanliness of the tour path to ensure a positive first impression of the community.
• Demonstrate a positive and professional attitude with team members, residents, prospective residents, and vendors.
• Participate in and assist with planning community events.
• Assist with various additional community projects as assigned by the Community Manager.
• Participate in Cardinal U training as required.

Skills

Customer service

Sales experience

Education

High School Diploma or Equivalent

Job description

Cardinal Group Career is seeking a Leasing Team Member (Full-time, non-exempt) in Knoxville, TN. The role focuses on high-energy client engagement, occupancy goals, and delivering exceptional service while guiding prospective residents through the leasing process.

You will work on-site alongside a team, manage applications, and participate in community events to drive satisfaction and retention. The position offers an hourly rate with benefits and bonus eligibility, requiring 1–2 years of