Leasing Specialist: Drive Occupancy & Tenant Experience

Crown Residential; West Palm Beach (FL); On-site; USD 40,000 - 65,000; Full time

Job summary

Crown Residential in West Palm Beach is seeking a Leasing Advisor to achieve occupancy goals for the community and drive revenue. You will engage potential residents, present properties, and close leases while maintaining high standards of resident service.

Responsibilities include site tours, handling leasing documents, explaining policies, monitoring vacancies, and using property management systems to stay organized and compliant. Equal employment opportunity statement applies.

Qualifications

• High school diploma or equivalent.
• 2+ years in multi-family, sales, retail, hospitality, or property management.
• Excellent written and oral communication skills.
• NALP certification preferred.

Responsibilities

• Conduct site presentations and lease apartments.
• Ensure leasing documents and payments are handled accurately.
• Explain lease policies to residents.
• Monitor vacancies and anticipate occupancy needs.
• Move-in orientation and apartment inspections.
• Input data into property management software consistently.
• Maintain resident service and respond to inquiries promptly.

Skills

Customer service

Interpersonal skills

Market knowledge

Audience targeting for leasing

Conflict resolution

Education

High school diploma or equivalent

Associate or Bachelor degree

NALP certification

Tools

Microsoft Word

Excel

PowerPoint

Property management software

Lead management system

Resident portal

Job description

Crown Residential in West Palm Beach is seeking a Leasing Advisor to achieve occupancy goals for the community and drive revenue. You will engage potential residents, present properties, and close leases while maintaining high standards of resident service.

Responsibilities include site tours, handling leasing documents, explaining policies, monitoring vacancies, and using property management systems to stay organized and compliant. Equal employment opportunity statement applies.