Leasing Specialist: Drive Occupancy & Customer Experience

Arlington Holding Company; Lexington (KY); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off and holidays

Employee rent discounts

Training and career development

Job summary

Arlington Properties is seeking a Leasing Consultant for a full-time role in Lexington, KY. You will greet prospects, show tours, process applications, and coordinate move-ins, while providing accurate pricing and policies to residents.

The position emphasizes leasing success, resident relations, and marketing support to boost occupancy. Qualified candidates have a high school diploma, strong communication and organizational skills, familiarity with Fair Housing, and reliable transportation.

Qualifications

• High school diploma or GED required; some college preferred.
• 1+ years of leasing, sales, or customer service experience preferred.
• Excellent communication, organizational, and time management skills.
• Familiarity with Fair Housing laws and leasing policies.
• Basic computer proficiency; comfort with digital tools.
• Valid driver’s license, auto insurance, and reliable transportation.
• Flexible schedule including weekends.

Responsibilities

• Greet prospective residents, conduct property tours, and explain community features.
• Manage the full leasing process from application to move-in.
• Provide accurate information on pricing, availability, and policies.
• Maintain up-to-date resident files and support retention and renewal efforts.
• Conduct follow-up communications with prospects and residents.
• Promote the property through outreach efforts and marketing ideas.
• Monitor advertising platforms and provide insight into digital performance.
• Prepare competitive market surveys and analyze leasing trends.
• Enter service requests and coordinate with the maintenance team.
• Help maintain curb appeal and inspect vacant units for show-readiness.

Skills

Leasing

Customer service

Marketing

Communication

Time management

Fair Housing knowledge

Digital tools

Valid driver’s license

Education

High school diploma or GED

Some college preferred

Tools

Property Management Software

CRM

Job description

Arlington Properties is seeking a Leasing Consultant for a full-time role in Lexington, KY. You will greet prospects, show tours, process applications, and coordinate move-ins, while providing accurate pricing and policies to residents.

The position emphasizes leasing success, resident relations, and marketing support to boost occupancy. Qualified candidates have a high school diploma, strong communication and organizational skills, familiarity with Fair Housing, and reliable transportation.