Leasing Specialist - Drive Leases & Resident Experience

DTN; Grand Rapids (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, Vision, and Dental Coverage

Competitive 401K package

Paid Time Off / Holidays

8 Hours Paid Annual Volunteer Time

Education Reimbursement

Job summary

DTN is seeking a Leasing Agent in Grand Rapids to generate and convert leads into lease agreements and provide excellent resident service. You will tour properties, respond to inquiries, and collaborate with the Leasing Manager to meet occupancy goals.

Ideal candidates are organized, comfortable with social media and reputation management, and able to use Microsoft 365 and property management software. A high school diploma is required and reliable transportation is a must.

Qualifications

• High school diploma or equivalent work experience.
• Well organized with ability to prioritize and multi-task.
• Experience or ability to learn social media and reputation management websites including Facebook, Instagram and Snapchat.
• People skills required to educate, support and overcome objections of current/future residents.
• Proficient or ability to learn computers and industry software platforms including Microsoft 365 tools.
• Reliable transportation to get to work daily and conduct daily job responsibilities.

Responsibilities

• Generate, manage and convert leads into lease agreements for new and current residents.
• Have positive and professional relations with all employees, future residents, community members and current residents.
• Give property tours and serve as primary point of contact for potential and current residents.
• Work as part of a team to exceed property goals.
• Assist with planning and hosting resident events.
• Use approved technology and operating software to create, manage and convert leads to leases and manage resident needs.
• Enter work orders as received and follow up after completion to ensure customer satisfaction.
• Other duties/responsibilities may be assigned based on site needs.

Skills

Organizational skills

People skills

Social media familiarity

Microsoft 365

Education

High school diploma or equivalent

Tools

Microsoft 365 tools

Job description

DTN is seeking a Leasing Agent in Grand Rapids to generate and convert leads into lease agreements and provide excellent resident service. You will tour properties, respond to inquiries, and collaborate with the Leasing Manager to meet occupancy goals.

Ideal candidates are organized, comfortable with social media and reputation management, and able to use Microsoft 365 and property management software. A high school diploma is required and reliable transportation is a must.