Leasing Agent & Resident Experience Lead

DTN Management; Grand Rapids (MI); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health & Dental

401K plan

PTO & Holidays

Volunteer time

Education Reimbursement

Mileage Reimbursement

Rental Discount

Training & Mentorship

Growth Opportunity

Job summary

DTN Management is seeking a Leasing Agent to generate and convert leads into lease agreements and provide exceptional resident services at our Michigan properties. You’ll give property tours, build relationships with future and current residents, and collaborate with team members to meet property goals.

This role requires strong organization, familiarity with social media for reputation management, and reliable transportation.

Qualifications

• High school diploma or equivalent work experience.
• Well organized with ability to prioritize and multi-task.
• Experience or ability to learn social media and reputation management websites including Facebook, Instagram and Snapchat
• People skills required to educate, support and overcome objections of current/future residents
• Proficient or ability to learn computers and industry software platforms including Microsoft 365 tools
• Reliable transportation to get to work daily and conduct daily job responsibilities

Responsibilities

• Generate, manage and convert leads into lease agreements.
• Maintain positive, professional relations with residents and staff.
• Give property tours and act as primary contact for residents.
• Team player to help exceed property goals.
• Assist with planning and hosting resident events.
• Use approved software to manage leads and leases.
• Enter work orders and follow up to ensure satisfaction.
• Other duties as assigned based on site needs

Skills

People skills

Organization & prioritization

Social media familiarity

Communication skills

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft 365

Job description

DTN Management is seeking a Leasing Agent to generate and convert leads into lease agreements and provide exceptional resident services at our Michigan properties. You’ll give property tours, build relationships with future and current residents, and collaborate with team members to meet property goals.

This role requires strong organization, familiarity with social media for reputation management, and reliable transportation.