Leasing Agent

DTN; Livonia (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health coverage

Vision coverage

Dental coverage

401K plan

PTO & holidays

Volunteer time

Education reimbursement

Mileage reimbursement

Rental discount

Mentorship & training

Growth opportunities

Job summary

DTN is seeking a Leasing Agent in Livonia, MI to generate and convert leads into leases, while delivering exceptional service to prospective and current residents. You will conduct property tours and act as the main contact, collaborating with the Leasing Manager to meet occupancy goals.

Ideal candidates will manage multiple tasks, have strong communication skills, and be comfortable with basic software tools like Microsoft 365.

Qualifications

• High school diploma or equivalent required.
• Able to generate and convert leads and maintain resident relations.
• Comfortable with property tours and handling inquiries.
• Proficient in MS Office and basic software platforms.

Responsibilities

• Generate, manage and convert leads into lease agreements.
• Provide property tours and be the primary contact for prospects.
• Build positive relations with residents and staff.
• Assist with resident events and coordinate with team.
• Enter work orders and ensure follow-up for satisfaction.

Skills

Lead generation & conversion

Communication & relations

MS 365 proficiency

Multi-tasking & organization

Social media familiarity

Education

High school diploma or equivalent

Tools

Microsoft 365

Job description

Job Title:

Leasing Agent

Reports to:

Leasing Manager

Company Overview

For more than 50 years, DTN has been one of Michigan's leading property management, construction, development, and ownership companies of multifamily properties. DTN seeks to create and deliver unique experiences for those choosing a DTN home or apartment.

Job Summary

Responsibilities include, but are not limited to, generating new leads, converting leads to future residents and influencing reputation through positive relations in all interactions.

Primary responsibilities include:

• Generate, manage and convert leads into lease agreements for new and current residents
• Have positive and professional relations with all employees, future residents, community members and current residents
• Give property tours and serve as primary point of contact for potential and current residents
• Work as part of a team to exceed property goals
• Assist with planning and hosting resident events
• Use approved technology and operating software to create, manage and convert leads to leases and manage resident needs
• Enter work orders as received and follow up after completion to ensure customer satisfaction
• Other duties/responsibilities may be assigned based on site needs

Core Candidate Qualities:

• High school diploma or equivalent work experience
• Well organized with ability to prioritize and multi-task
• Experience or ability to learn social media and reputation management websites including Facebook, Instagram and Snapchat
• People skills required to educate, support and overcome objections of current/future residents
• Proficient or ability to learn computers and industry software platforms including Microsoft 365 tools
• Reliable transportation to get to work daily and conduct daily job responsibilities

Benefits:

• Health, Vision, and Dental Coverage
• Competitive 401K package
• Paid Time Off /Paid Holidays
• 8 Hours Paid Annual Volunteer Time
• Education Reimbursement
• Mileage Reimbursement
• Rental Discount at Select DTN Properties
• Ongoing Training, Mentorship and Job Shadowing
• Growth Opportunity

Expected Schedule: Monday - Friday (9AM-6PM)

Weekend Requirements: Saturday (10AM-4PM) Sunday (12PM-4PM) Days off during the week when working weekends

For more information, please visit www.dtnmgt.com