Leasing Specialist – DC Communities (Bonus + PTO)

Bernstein Management Corporation; Washington (District of Columbia); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Medical plan options

Rent discount at BMC properties

Job summary

Bernstein Management Corporation seeks a Leasing Associate for the Shay property in NW DC, a 240-unit community. You will meet with prospective residents, showcase apartments and amenities, and guide tours along the team’s established path, delivering outstanding service and sales results.

This role includes training, performance reviews, and opportunities for growth within BMC. Weekend/holiday availability and strong teamwork are required; compensation ranges $22–$24 per hour plus bonus

Qualifications

• High school diploma or equivalent required.
• 1–2 years of customer service experience required.
• Strong sales, marketing, and customer service skills.

Responsibilities

• Meet with prospective residents and present available apartments that best fit their desires and budget.
• Present apartments, amenities and overall community to prospective residents using your team's established tour path.
• Answer inquiries from prospective residents; use standard sales techniques to encourage a visit to your community. Ensure prospect data is entered in a timely manner to comply with Fair Housing laws.
• Utilize standard sales closing methods to sell the prospective resident on available units.
• Greet prospective residents professionally and build a rapport with them.
• Complete prospect follow-up in accordance with Bernstein's follow-up expectations and record such activities in property management system for compliance with Fair Housing laws.
• Assist your assigned community(ies) in gathering information from prospective residents after they have indicated a desire to move to the property.
• Assist your assigned community(ies) with completing market surveys, which will include gathering current occupancy, rental rates and concessions.
• Proactively partner with your team and marketing department on efforts to promote the property
• Enjoy frequent opportunities to earn performance-based bonus incentives throughout the year
• Be available to work a varied schedule, including weekends and some holidays as required
• Maintain a positive and professional customer service attitude
• Attend periodic training seminars for leasing consultants to improve marketing and sales techniques
• Answer office phone, greet visitors, assist with building deliveries, etc.
• File miscellaneous documents to/from tenants, contractors, etc.
• Respond to tenant maintenance calls and dispatch to appropriate engineering personnel
• Assist with coordination of contractor and vendor services
• Excellent attendance is required to perform the essential functions of this position
• Other duties as trained for and are qualified to do.

Skills

Outstanding sales

Marketing skills

Time management

Multi-tasking

Industry knowledge

Communication

Customer service

Ability to work varied schedule

Education

High school diploma or equivalent

Tools

Yardi

Job description

Bernstein Management Corporation seeks a Leasing Associate for the Shay property in NW DC, a 240-unit community. You will meet with prospective residents, showcase apartments and amenities, and guide tours along the team’s established path, delivering outstanding service and sales results.

This role includes training, performance reviews, and opportunities for growth within BMC. Weekend/holiday availability and strong teamwork are required; compensation ranges $22–$24 per hour plus bonus