Leasing Specialist: Boost Occupancy & Resident Experience

Equity Real Estate Management; Richmond (VA); On-site; USD 35,000 - 52,000; Full time

Job summary

Equity Real Estate Management is seeking a leasing professional to optimize occupancy by leasing units, showing properties, and implementing sales strategies. You will handle rental paperwork, explain terms to residents, and coordinate with staff to achieve occupancy targets.

The role requires strong communication, excellent customer service, and the ability to close sales while maintaining high standards of integrity and safety on site.

Qualifications

• Must present a professional image and communicate effectively with residents and prospects.
• Strong customer service orientation with ability to close sales and handle inquiries.
• Fluency in English required; additional language skills are a plus.
• Accurate data entry and ability to perform market research as part of leasing strategy.

Responsibilities

• Optimize occupancy by leasing units and maximizing renewal opportunities.
• Conduct site tours and demonstrate property amenities and available units.
• Develop and implement sales and marketing strategies with property staff.
• Prepare rental paperwork accurately and explain documents to residents.
• Respond to resident requests promptly and resolve issues to maintain satisfaction.
• Maintain leasing data and assist with monthly closing as needed.
• Ensure grounds and units are safe and attractive and ready for showings.
• Assist in planning property-sponsored resident events and adhere to safety policies.

Skills

Professional image

Excellent communication

Customer service

Close a sale

English fluency

Data entry

Market studies

Organizational skills

Job description

Equity Real Estate Management is seeking a leasing professional to optimize occupancy by leasing units, showing properties, and implementing sales strategies. You will handle rental paperwork, explain terms to residents, and coordinate with staff to achieve occupancy targets.

The role requires strong communication, excellent customer service, and the ability to close sales while maintaining high standards of integrity and safety on site.