Leasing & Service Pro — Resident Experience Lead

Bridge Property Management; Atlanta (GA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Critical Illness Insurance

Accident Insurance

Short Term Disability

401K match

Paid Time Off

Paid Holidays

Parental Leave

Tuition reimbursement

Job summary

Bridge Property Management in Atlanta, GA is seeking a Leasing and Service Professional, Level 2 to manage the full leasing cycle from inquiry to signed lease, support renewals, and drive resident retention. You will conduct tours, maintain accurate traffic and lease records, and collaborate with onsite teams while delivering courteous service to residents, prospects, and vendors.

This role requires a high school diploma and leasing or customer service experience, with strong communication and

Qualifications

• High school diploma or equivalent is required.
• Experience in leasing, sales, hospitality, or customer service is preferred.
• Strong communication and relationship-building skills are essential.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Manage prospect traffic from inquiry to signed lease.
• Conduct tours and demonstrate apartment/community value.
• Coordinate leasing, renewals, and resident retention activities.
• Maintain accurate traffic, availability, lead, and application records.
• Support marketing and outreach efforts.
• Maintain model and tour readiness standards.
• Provide courteous service to residents, prospects, and vendors.
• Support occupancy and revenue goals through disciplined follow-up.
• Maintain closing ratio in accordance to company standards and performance expectations.

Skills

Communication

Customer service

Relationship-building

Multitasking

Leasing knowledge

Market awareness

Education

High school diploma or equivalent

Tools

CRM platforms

Microsoft Office

Job description

Bridge Property Management in Atlanta, GA is seeking a Leasing and Service Professional, Level 2 to manage the full leasing cycle from inquiry to signed lease, support renewals, and drive resident retention. You will conduct tours, maintain accurate traffic and lease records, and collaborate with onsite teams while delivering courteous service to residents, prospects, and vendors.

This role requires a high school diploma and leasing or customer service experience, with strong communication and